CARYN KRONSHAGE
Leduc,Alberta
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
22
22
years of professional experience
Work History
Kitchen Aide
Planeview Place
11.2024 - Current
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
- Provided exceptional customer service when needed, responding diplomatically to guest concerns or requests.
- Improved customer satisfaction by assisting in timely food delivery during peak hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Assist senior residents of care home with daily needs
Janitor
Broom Hildas Cleaning Services
01.2018 - 01.2019
- Company Overview: Broomhildas.com
- Worked with coworkers to complete tasks
- Responsible for the cleaning and maintenance of both commercial and residential properties
- Task included :
- Outdoor maintenance such as window washing,snow removal
- Organization and sanitization of all surfaces and desks as well as bathrooms
- Discretion
- Vacuuming
- Dusting
- Waste Disposal
- Keeping janitor room safe and maintained
- Keeping track of and restocking supplies
- Broomhildas.com
Server/Bartender/Room Service
Executive Royal Inn Hotel
01.2009 - 05.2009
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Acting Manager/Supervisor
Tim Horton’s
08.2002 - 10.2008
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Overnight Merchandising Associate
Walmart
08.2002 - 02.2003
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Diploma - Art Education
Leduc Composite High
Leduc, AB05.1998
Skills
- Supply inventory management
- Residential cleaning
- Commercial cleaning
- Complex problem solving
- Quality assurance
- Teamwork and collaboration
- Housekeeping
- Organizational skills
- Problem solving
- Time management
- Attention to detail
- Scheduling
- Hiring and dismissal
- Exemplary customer service
Languages
English
Native or Bilingual
Timeline
Kitchen Aide
Planeview Place
11.2024 - Current
Janitor
Broom Hildas Cleaning Services
01.2018 - 01.2019
Server/Bartender/Room Service
Executive Royal Inn Hotel
01.2009 - 05.2009
Acting Manager/Supervisor
Tim Horton’s
08.2002 - 10.2008
Overnight Merchandising Associate
Walmart
08.2002 - 02.2003
Diploma - Art Education
Leduc Composite High
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