Cary Schultes
Emerald Park,SK
Summary
Passionate, positive and driven licensed administrative assistant with level 1 general (everything but life) adjuster's license and 10+ years experience in administration and client services with a can do attitude. Organized and dedicated, with a proven track record of providing exceptional customer service, while keeping detailed, accurate records/files all while following company protocol in fast-paced environments. I offer keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. I'm a highly-motivated employee with desire to take on new challenges. I possess a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Administrative Assistant
ClaimsPro
03.2022 - 06.2023
- Created new personal and commercial auto and property, catastrophe, liability and special risk files/claims from various insurers in the CMS system for adjusters to handle
- Created and sent insurance documents including pipedas, schedule of loss, critical path letter and proof of loss etc to Insureds' and contractors
- Accurately documented payments from Insurers for Insured/Contractors/Subscribers and sent out payments for same
- Uploaded and sent Adjusters Confidential Reports with corresponding attachments to the Examiners with expediency and attention to detail
- Set Building/ALE/Expense etc Reserves for different claims both personal and commercial
- Recorded accurate time cards for adjusters as per guidelines and rates
Administrative Assistant
TeksMed Services
09.2021 - 02.2022
- Expedited medical services and mental wellness assistance for members
- Provided exceptional client service through calls and emails
- Maintained accurate Data entry and files
Administrative Assistant
Dance City
03.2021 - 09.2021
- Used Google Suites daily to compose documents and spreadsheets
- Updated company website calendar, and scheduled all zoom classes for students to attend
- Invoiced customers for classes, competitions, merchandise etc.
Customer Service Representative
Fall’s Convenience
04.2016 - 02.2018
- Greeted and assisted customers cheerfully and professionally with orders
- Collected money and made accurate change, while simultaneously upselling our product
- Made sure all my float and balance of register was available and correct
Clerk Typist V
City of Regina
05.2012 - 02.2016
- Answered phones and assisted public walk-ins of people requesting blue prints, building permits, maps etc
- Compiled all payroll hours and vacation/OT/Sick time to HR for batching
- Maintained files, sorted mail, ordered inventory, and copied, faxed and scanned documents, along with other office duties
Education
Level 1 Adjuster - OTL - General Insurance And Risk Management of Technology
Insurance Institute of BC
Vancouver, BC01.2023
High School Diploma -
Riffel High School
Regina, SK06.1993
Skills
- Have Level 1 General Insurance (Everything but life) Adjuster's License
- Learn very quickly
- Organized and diligent
- Committed to providing outstanding customer service
- Proficient keyboard skills and strong computer literacy
- Analytical thinking
- Time Management and Multi-tasking
Certification
- Level 1 General Insurance Adjusters License
- Administration Certificate - SIAST
Timeline
Licensed Administrative Assistant
ClaimsPro
03.2022 - 06.2023
Administrative Assistant
TeksMed Services
09.2021 - 02.2022
Administrative Assistant
Dance City
03.2021 - 09.2021
Customer Service Representative
Fall’s Convenience
04.2016 - 02.2018
Clerk Typist V
City of Regina
05.2012 - 02.2016
Level 1 Adjuster - OTL - General Insurance And Risk Management of Technology
Insurance Institute of BC
High School Diploma -
Riffel High School
- Level 1 General Insurance Adjusters License
- Administration Certificate - SIAST
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