Carter Ng
Coquitlam,BC
Summary
Proactive Save-On Meat Department Associate/Sales Associate and McDonald's Crew Trainer with a strong background in inventory management, food safety, and customer service. Skilled in training staff, ensuring product freshness, and maintaining accurate pricing in order to create a better experience for the customer. Bringing leadership, problem-solving expertise, and a commitment to high-quality service.
Overview
3
3
years of professional experience
Work History
Meat Department Associate/Sales Associate
Save-On-Foods
04.2024 - Current
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Supported store success by cross-training in other departments, fostering versatility among staff members.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Upheld a high level of professionalism by remaining calm under pressure, effectively managing competing priorities and addressing customer concerns with empathy and understanding.
Crew Trainer
McDonald's
06.2021 - 07.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Trained and mentored 10+ new personnel hired to fulfill various roles.
Education
High School Diploma -
Sullivan Heights Secondary
Surrey, BC07.2024
Skills
- Knife Handling
- Cash Handling
- Team Leadership
- Workplace Safety
- Meat cutting expertise
- Waste Reduction
- Problem-Solving
- Time Management
Languages
English
Native or Bilingual
Timeline
Meat Department Associate/Sales Associate
Save-On-Foods
04.2024 - Current
Crew Trainer
McDonald's
06.2021 - 07.2023
High School Diploma -
Sullivan Heights Secondary
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