Carter Murray
Richmond Hill
Summary
Motivated sports and event management graduate with hands-on experience in customer service, event operations, and fast-paced team environments. Proven ability to enhance guest experiences, support high-quality events, and collaborate effectively under pressure. Known for strong communication, reliability, and a high-energy work ethic that translates into exceptional service and team success.
Overview
4
4
years of professional experience
Work History
Eagles Nest Golf Club
Golf Service Technician
05.2024 - 10.2025
- Promoted to Golf Service Technician due to successful performance in Turf Maintenance.
- Created memorable experiences for golfers by anticipating needs and delivering attentive, personalized service throughout their rounds, resulting in positive guest feedback and repeat visits.
- Played a key role in supporting 50+ tournaments by providing seamless, proactive service, ensuring players could focus on their game and enjoy the event fully.
- Maintained a welcoming and well-run driving range, helping golfers feel valued and ensuring a smooth, enjoyable practice environment.
Turf Maintenance
05.2023 - 08.2023
- Maintained pristine course conditions for one of Canada's top 20 public golf courses and prepared playing surfaces that set the foundation for a high-quality, enjoyable golfing experience.
- Performed detailed course setup and bunker care, ensuring smooth play and contributing to overall guest satisfaction.
Richmond Hill Country Club Day Camp
Sports Camp Counsellor
06.2021 - 08.2022
- Responsible for leading 15–20 children per day in a safe, high-energy sports environment, improving participation, teamwork, and camper engagement across two summers.
- Created and facilitated diverse sports activities and original games, enhancing program variety and contributing to consistently positive camper experiences.
TC Transcontinental Inc.
Inventory Material Handler
05.2022 - 08.2022
- Received, inspected, and accurately logged all incoming materials into PrintStream, ensuring quality control and smooth production workflow.
Education
Ontario Graduate Certificate - Sport Business Management
Humber Polytechnic - Longo Faculty of Business
Etobicoke, ON08-2026
Bachelor of Commerce - Sports and Event Management
University of Guelph
Guelph, ON04.2025
Skills
- Customer Service Excellence
- Event & Game-Day Operations
- Sales Support & Relationship Building
- Inventory & Equipment Management
- Time Management & Reliability
- Team Collaboration & Leadership
- Microsoft Office (Excel, Word, PowerPoint)
- Canva (Content Creation & Design)
- Strong Communication & People Skills
- Problem Solving & Adaptability
Timeline
Eagles Nest Golf Club
Golf Service Technician
05.2024 - 10.2025
Turf Maintenance
05.2023 - 08.2023
TC Transcontinental Inc.
Inventory Material Handler
05.2022 - 08.2022
Richmond Hill Country Club Day Camp
Sports Camp Counsellor
06.2021 - 08.2022
Ontario Graduate Certificate - Sport Business Management
Humber Polytechnic - Longo Faculty of Business
Bachelor of Commerce - Sports and Event Management
University of Guelph