To obtain a challenging position in a dynamic organization where I can utilize my skills and knowledge to contribute to the growth of the company.
Overview
6
6
years of professional experience
Work History
Bell Fibe Installation Technician
Rule Lines
06.2023 - Current
Was responsible for delivering top-tier telecommunications services to residential and commercial customers.
Involved the installation, configuration, and troubleshooting of Bell Fibe TV, internet, and phone services.
Consistently ensured a seamless installation experience and provided exceptional customer service.
Rogers Service Technician
Rogers
05.2022 - 08.2022
Provided high-quality cable and internet installation and repair services to Rogers customers in Ottawa.
Worked independently or as part of a team to diagnose and resolve technical issues related to cable television, internet, and phone services.
Went door to door to discuss rogers service related issues with customers.
Order Picker
Amazon Fulfillment Center
05.2020 - 08.2020
Operated powered industrial trucks and fulfilled various Amazon orders.
Followed strict time requirements in order to pick the orders in time to be quickly shipped to customers.
Lifeguard and Swim Instructor
City of Ottawa, Minto Recreation Complex Barrhaven
10.2017 - 08.2019
Observed and organized the activities of swimmers, enforced applicable pool policies and regulations, rescued swimmers in distress, and provided emergency care.
Planned instruction sessions, demonstrated swimming techniques, corrected faults, implemented safety standards, maintained life-saving equipment, provided first aid in case of emergency, and communicated with parents in regards to how we could work together in providing their child with the best experience possible.
Maintained the facility and plant to ensure it was clean and operating correctly.
Camp Counsellor
City of Ottawa, Complex Barrhaven
06.2017 - 08.2019
Organized activities, ensured children’s safety, offered emotional support, greeted new campers, and implemented camp rules.
Set the tone for the participants by approaching each day with a positive attitude.
Education
Bachelor of Business Administration - Finance
St Francis Xavier University
04.2023
High School Diploma -
St Mark Catholic High School
06.2019
Skills
Excellent customer service
A strong understanding of financial practices
Ability to perform under pressure
Multitasking and priority management
Social skills and effective problem-solving ability
Strict rule and procedure adherence
Scheduling and Coordination
Languages
English
Native/ Bilingual
French
Professional
Timeline
Bell Fibe Installation Technician
Rule Lines
06.2023 - Current
Rogers Service Technician
Rogers
05.2022 - 08.2022
Order Picker
Amazon Fulfillment Center
05.2020 - 08.2020
Lifeguard and Swim Instructor
City of Ottawa, Minto Recreation Complex Barrhaven