Carter Labinger
Roseville
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Owner
TGP Industries
9450 Duffy Ln
01.2022 - 01.2025
- Streamlined operational workflows to enhance team efficiency and productivity.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Led team meetings to assess project progress and address challenges effectively.
- Managed budget allocations and resource planning for various departmental initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Reception Manager
Landin Labinger Chiropractic
6424 Watt Ave, North Highlands, CA 95660
01.2020 - 01.2022
- Managed front desk operations, ensuring efficient patient flow and appointment scheduling.
- Trained and supervised reception staff on customer service protocols and office procedures.
- Implemented electronic health record system, enhancing patient data accessibility and accuracy.
- Coordinated communication between patients and healthcare providers to address inquiries effectively.
- Maintained patient confidentiality while handling sensitive information in compliance with regulations.
- Developed processes for managing insurance claims, reducing processing time for reimbursements.
- Evaluated patient feedback to improve services and enhance overall experience at the clinic.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
Education
Associate Degree in Nursing - Nursing
Sierra College
Rocklin, CA06.2028
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Team leadership
- Decision-making
Certification
- EMT - Certified Emergency Medical Technician
- CA State EMT certification
- AHA CPR card
- Ambulance Driver's Certificate
- Medical Examiner Certificate
- ICS 100/200/700/800 IS 1152
Timeline
Business Owner
TGP Industries
01.2022 - 01.2025
Reception Manager
Landin Labinger Chiropractic
01.2020 - 01.2022
Associate Degree in Nursing - Nursing
Sierra College