Carter Cooling
Burlington,ON
Summary
My name is Carter Cooling, I am a personable University Student with great understanding of business dynamics and excellent problem solving skills. I was an honor student every year at Burlington Central High School, where I won various awards such as Student of Excellence and OPC Principal's Award for Student Leadership. I also played on various sports teams at Central, and received Junior Football and Senior Basketball MVP awards due to my leadership and teamwork skills. I grew up around business, as my parents own retail clothing stores that I have worked for and helped out at for as long as I can remember. Along with that, I am currently studying business at the University of Guelph where I have made dean's list and graduated high school with a SHSM in business. I am passionate about sports and very knowledgeable about branding and current trends in the athletic industry and pop culture.
Overview
8
8
years of professional experience
Work History
HP Business Services Summer Student/Intern
Boehringer Ingleheim
Burlington, ON
05.2023 - 12.2024
- Began as a summer student at Boehringer Ingleheim, one of the world's top global pharmaceutical companies
- Received a contract extension to work part-time as an intern through the fall and winter while at school
- Returned after my winter term at university the following summer, where I received my second contract extension same as the previous
- Worked with the customer experience operations team, specifically in human pharma business services
- Assisted team leaders with projects
- Created slide decks for training
- Responsible for sample management and sending out reports for the sales reps and district managers to ensure compliance
- Received various trainings, such as SLAY project management course
- Developed positive relationships with team members and other employees across the company
- Was a part of the Central Contracting team, creating draft contracts and dealing with clients and invoices
Brand Ambassador
Peace Collective
Toronto, ON
11.2022 - 02.2024
- Promoted the brand through Social Media
- Provided insights on the brand to potential customers
- Put together eye-catching displays to attract potential customers and encourage questions.
- Increased sales by encouraging customers to purchase additional products
Retail Sales Associate
Jeff's Guy Shop
Burlington, ON
01.2017 - Current
- Family Business, I helped out whenever and wherever I could
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Organized store by returning merchandise to proper areas and re-folding
- Receiving, merchandizing, pricing, worked with online orders, deliveries
Key Holder
Lids
Burlington, ON
05.2022 - 04.2023
- Answered product questions with up-to-date knowledge of sales and promotions.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Opened and Closed the store, was responsible for the deposit and the drop off at the end of shifts.
Education
Bachelor of Commerce - Sport And Event Management
University of Guelph
Guelph, ON05.2025
High School Diploma -
Burlington Central High School
Burlington, ON06.2021
Skills
- Problem-Solving
- Merchandising and Display
- Excel
- Merchandise Receiving and Handling
- Teamwork and Collaboration
- Adaptable and Flexible
- Team Building and Motivation
- Willingness to Learn
- Handling Complaints
- Order Processing
- Technology
- Marketing and Promotional Strategies
Volunteer Experience
- Join the Joy Event at Joseph Brant Hospital
- Charity Golf Tournament for Nelson High School Athletics
- Burlington Youth Basketball Camp Councillor
- Burlington Golf and Country Club Tournament Volunteer
- Treats in the Streets - Burlington Downtown Business Association
- Worked with Wasserman on creating brand awareness for WNBA star Satou Sabally
- Devised content and marketing strategies for the Guelph Nighthawks of the CEBL
Timeline
HP Business Services Summer Student/Intern
Boehringer Ingleheim
05.2023 - 12.2024
Brand Ambassador
Peace Collective
11.2022 - 02.2024
Key Holder
Lids
05.2022 - 04.2023
Retail Sales Associate
Jeff's Guy Shop
01.2017 - Current
Bachelor of Commerce - Sport And Event Management
University of Guelph
High School Diploma -
Burlington Central High School
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