Carson Patrick Flett
PO BOX 27 Fort Vermilion,AB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
4
4
years of professional experience
Work History
Cashier
La Crete Co-op
04.2024 - 11.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers complete purchases and locate items,
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Bargain Shop
03.2024 - 04.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Postal Assistant
Canada Post
12.2021 - 08.2024
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Planned routes and service updates to improve customer satisfaction.
- Moved bulk containers and large parcels with forklifts.
- Weighed mail and computed pricing amounts.
- Upsold postal services like insurance and tracking.
- Monitored inventory of postage stamps and made orders to replenish.
- Sorted mail according to size, shape and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used computer systems to track packages and update client information.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Added accurate data entry into computer system to complete transactions.
- Used POS system to enter orders, process payments and issue receipts.
Community Relation Officer and Service Agent
Election Canada
08.2021 - 09.2021
- Processed and scanned files into electronic databases.
- Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
- Answered queries by locating and retrieving necessary files.
- Composed correspondence to internal and external parties as requested.
- Checked records for accuracy and completeness, and corrected errors.
- Made appropriate file information updates and system upgrades.
- Added, modified and purged file entries.
- Paid attention to detail while completing assignments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Cashier
Pioneer Pharmacy
08.2020 - 08.2021
- Used POS system to enter orders, process payments and issue receipts.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
06-2020
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Payment processing
- Data entry
- Point of sale proficiency
- Cash handling expertise
- Clear communication
- Reports and documents
- Currency counting
- Merchandise exchange
- Basic math
- Customer service excellence
- Payment posting
- Guest inquiries
- Staff training
- Project management
- Billing and invoicing
- Intuit quickbooks
- Information systems
- Travel arrangements
- Document control
- Administrative support
- Task coordination
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Cashier - La Crete Co-op
04.2024 - 11.2024
Sales Associate - Bargain Shop
03.2024 - 04.2024
Postal Assistant - Canada Post
12.2021 - 08.2024
Community Relation Officer and Service Agent - Election Canada
08.2021 - 09.2021
Cashier - Pioneer Pharmacy
08.2020 - 08.2021
Fort Vermilion Public School - ,