Dynamic leader and fast learner. Excelled in enhancing organizational efficiency and customer satisfaction, leveraging skills in quality assurance and communication. Achieving significant improvements in team collaboration and project management.
Overview
7
7
years of professional experience
Work History
PRESIDENT/OWNER
YG Technologie
02.2018 - Current
Developed and implemented strategies to increase organizational efficiency and effectiveness
Utilized problem-solving techniques to resolve complex issues quickly and effectively
Teller
Scotiabank
10.2022 - 08.2023
Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
Communicated effectively with customers, supervisors, and team members
FUNCTIONALITY QUALITY ASSURANCE - FQA
GlobalStep
07.2020 - 10.2022
Collaborated with team members to achieve target results
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Learned to use Jira, Excel, Discord, and other3rd party platforms in order to organize workload
Focused on customer satisfaction through problem solving and engagement
Education
Certification in Game and Level Design Candidate -
College Lasalle
Montreal
12-2024
Bachelor of Arts - History
Concordia University
06.2023
Skills
Quality assurance
Fast Learner
Communication
Ability to Work Under Pressure
Ability to Work in teams
Project Management
Organizational leadership
Strategic planning
Unreal Engine 5
Unity
Blender
Git/Perforce
Languages
English - Native
French - Native
Chinese (Mandarin) - Intermediate
Shanghainese - Advanced
PLAYER AND COACH OF UNIVERSITY ESPORTS TEAM
During my time at Concordia University, I played and coached for the League of Legends competitive team where we reached the top8 of our conference both as a player and coach. I learned the importance of communication and leadership during this period. Adapting those skills in the workplace has focused my ability in team building, which was one of the main reasons I took the mantle as a coach, where I could build trust and stability which helped me improve as a person.
Timeline
Teller
Scotiabank
10.2022 - 08.2023
FUNCTIONALITY QUALITY ASSURANCE - FQA
GlobalStep
07.2020 - 10.2022
PRESIDENT/OWNER
YG Technologie
02.2018 - Current
Bachelor of Arts - History
Concordia University
Certification in Game and Level Design Candidate -
College Lasalle
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