Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Royal Repairs
Self-employed
08.2023 - Current
Provide timely and efficient computer repair services.
Increased company revenue with upselling of additional services and products during repair consultations.
Built long-term relationships with clients by offering exceptional customer service and follow-up assistance when needed.
Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
Disassembled computers to perform diagnostics and check for repair needs.
Supervisor
H.D. Painting
04.2019 - Current
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.