Dynamic and results-driven professional with extensive experience in fast-paced environments, including a notable tenure at The Waterfront River Pub And Terrace. Demonstrated expertise in time management and customer service, achieving high accuracy rates in order preparation and significantly boosting customer satisfaction. Skilled in team management and maintaining operational efficiency, collaborative work atmosphere and streamlining processes for optimal productivity.
Overview
4
4
years of professional experience
Work History
Line Cook
The Waterfront River Pub And Terrace
05.2022 - 08.2024
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Floor Associate
Home Hardware Building Centre
07.2023 - 04.2024
Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Greeted customers, helped locate merchandise, and suggested suitable options.
Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
Answered questions about store policies and addressed customer concerns.
Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Shift Manager/Key Holder
Pita Pit
05.2020 - 05.2023
Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.