Carson Lundgren
Yucaipa
Summary
Detail-oriented professional with strong technical troubleshooting and documentation skills. Proven ability to enhance service delivery processes and provide effective customer support. Adaptable individual with experience in technical services and event support. Skilled in system testing and hardware installation, contributing to improved customer satisfaction and efficient operations.
Overview
3
3
years of professional experience
Work History
Tech Services Intern
San Bernardino County Superintendent Of Schools
San Bernardino
09.2024 - 06.2025
- Assisted in troubleshooting technical issues for client systems and applications.
- Collaborated with team members to improve service delivery processes and documentation.
- Provided support for hardware installations and configurations across various platforms.
- Conducted system testing and validation to ensure software functionality.
- Documented all process flows related to technical services operations.
- Participated in training sessions on new technologies and systems as needed.
- Developed user manuals for system software applications.
- Collaborated with team members to develop solutions that meet customer needs.
Setup Crew Member
Props AV
Beaumont
06.2023 - 11.2024
- Assembled and disassembled audio-visual equipment for events and performances.
- Collaborated with team members to set up staging and lighting arrangements.
- Operated various tools and equipment for efficient setup processes.
- Organized and maintained inventory of props and AV materials on-site.
- Assisted in loading and unloading equipment for transportation to venues.
- Followed safety protocols to prevent accidents during setup activities.
- Operated power tools such as drills, saws and screwdrivers to assemble stage sets.
- Set up staging areas for events including chairs, tables, linens, podiums and sound systems.
- Provided support during events by setting up additional items as needed.
- Provided technical support during rehearsals and performances as needed.
Adventure Guide
Riley's Farm
Oak Glen
01.2022 - 01.2024
- Led outdoor excursions ensuring participant safety and enjoyment throughout activities.
- Conducted pre-trip briefings to prepare participants for outdoor experiences.
- Maintained equipment to ensure readiness and safety for all guided activities.
- Conducted pre-trip meetings to discuss safety precautions and expectations with clients.
- Developed and implemented safety protocols for outdoor activities.
- Assessed risk management strategies before leading a group into backcountry areas.
Education
High School Diploma -
St Thomas Aquinas
San Bernardino, CA06-2024
Skills
- System troubleshooting
- Hardware installation
- Software testing
- Process documentation
- Technical training
- Customer support
Accomplishments
- Eagle Scout In The Boy Scouts of America
Affiliations
- Norco College Rugby Player
- Wrestling Captain in Highschool for 2 years
Timeline
Tech Services Intern
San Bernardino County Superintendent Of Schools
09.2024 - 06.2025
Setup Crew Member
Props AV
06.2023 - 11.2024
Adventure Guide
Riley's Farm
01.2022 - 01.2024
High School Diploma -
St Thomas Aquinas
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