Carson Goodram
Airdrie,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Prep Cook
Calgary Sports And Entertainment Co.
09.2021 - 09.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Assisted with menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Trained and supervised cooking staff to expertly meet daily needs.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced environment.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Identified inefficiencies leading to improved productivity.
- Addressed and resolved customer complaints to increase trust and satisfaction.
- Trained and assisted new kitchen staff members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Independent Business Owner
CD Got Heat
09.2021 - Current
- Increased sales by curating a diverse and appealing inventory of clothing items for resale.
- Enhanced customer loyalty through exceptional customer service and personalized recommendations.
- Streamlined inventory management with efficient organization and consistent tracking of stock levels.
- Optimized online presence, utilizing social media platforms to promote available items effectively.
- Conducted market research to identify trends and popular brands, ensuring an up-to-date product offering.
- Negotiated favorable terms with suppliers, resulting in cost savings for the business.
- Implemented targeted marketing strategies to attract new customers consistently.
- Created visually appealing displays, enticing customers into the store and increasing foot traffic.
- Developed pricing strategies that balanced profitability with competitive positioning in the market.
- Maintained high-quality standards by thoroughly inspecting incoming inventory for any defects or imperfections.
- Worked closely with fashion influencers and bloggers to increase brand visibility and reach wider audiences through collaborations.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Screen Printer /General Laborer
Graphnix
09.2019 - 06.2021
- Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
- Streamlined production process by effectively managing ink mixing, color matching, and screen preparation.
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Collaborated with design team to ensure accurate reproduction of client artwork for screen printing projects.
- Cleaned, adjusted and repaired screen printing machines.
- Performed quality checks and dried, folded and packed completed articles.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
Line Cook
Calgary Stampede
06.2016 - 08.2018
- Seasonal position for 1 month of the year
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked food temperature regularly to verify proper cooking and safety.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Interacted with guests to obtain feedback on product quality and service levels.
Host /Busser
Boston Pizza
09.2016 - 03.2017
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
High School Diploma -
Bert Church High School
Airdrie, AB06.2019
Skills
- Social Media Marketing
- Business Development
- Attention to Detail
- Industry Knowledge
- Problem Solving
- Time Management
- Sales Experience
- Working independently or with a team
- Team Leadership
Languages
English
Native or Bilingual
Timeline
Prep Cook
Calgary Sports And Entertainment Co.
09.2021 - 09.2023
Independent Business Owner
CD Got Heat
09.2021 - Current
Screen Printer /General Laborer
Graphnix
09.2019 - 06.2021
Host /Busser
Boston Pizza
09.2016 - 03.2017
Line Cook
Calgary Stampede
06.2016 - 08.2018
High School Diploma -
Bert Church High School
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