Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Carson Bath

Innisfil

Summary

Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.

Diligent Manager with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Mountain Warehouse
11.2023 - Current
  • Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
  • Developed training materials for new staff, enhancing onboarding process and improving team performance.
  • Implemented inventory management systems to optimize stock levels and reduce shrinkage.
  • Coordinated team schedules, aligning workforce availability with peak business hours for maximum efficiency.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored junior staff members, promoting skill development and fostering a collaborative team culture.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Supervisor

Mountain Warehouse
09.2021 - 11.2023
  • Supervised daily operations, ensuring team adherence to safety protocols and quality standards.
  • Trained and mentored staff on operational procedures and best practices, enhancing team performance.
  • Implemented process enhancements that reduced downtime and streamlined production activities.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.

Sales Associate

Mountain Warehouse
07.2021 - 08.2021
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Collaborated with team members to maintain store appearance and optimize merchandise displays.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
  • Monitored inventory levels and communicated restock needs to management for timely replenishment.

Sales Associate

American Eagle Cookstown
10.2020 - 07.2021
  • Analyzed sales trends to inform stock decisions and enhance overall store performance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Nantyr Shores Secondary School
Innisfil, ON
06-2021

Skills

  • Problem-solving
  • Inventory control
  • Time management
  • Team building and leadership
  • Hiring and training
  • Staff management
  • Upselling and cross selling
  • Pricing and markdowns
  • Mentoring and coaching
  • Retail operations
  • Display setup
  • Cash auditing

Languages

English
Native or Bilingual

Certification

  • First Aid/CPR BLS AED Certified

Timeline

Assistant Store Manager

Mountain Warehouse
11.2023 - Current

Supervisor

Mountain Warehouse
09.2021 - 11.2023

Sales Associate

Mountain Warehouse
07.2021 - 08.2021

Sales Associate

American Eagle Cookstown
10.2020 - 07.2021

High School Diploma -

Nantyr Shores Secondary School

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Carson Bath