Carrol McCallon
Salinas
Summary
Served the US army for 8 years. Became a Driver/Dispatcher for over 30 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
always early take job seriously Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
45
45
years of professional experience
Work History
Enlisted Soldier
US ARMY
09.1974 - 09.1976
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Infantry Training and clerk school
- Sniper school / repelling / Emergence First Aid
Material Storage Specialist
US ARMY
11.1977 - 01.1978
- Ensured proper labeling, packaging, handling, and transportation of stored materials.
- Conducted daily inspections of storage facilities to check for potential hazards or damage.
- Prepared shipping documents according to established guidelines prior to releasing products from warehouses.
- Maintained a safe work environment by adhering strictly to safety protocols at all times.
Classified Material Clerk
US ARMY
04.1981 - 06.1981
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Security Manager
Sundowner/ Barbery Coasty
07.1981 - 05.1983
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Check ID's and security of persons in the saloon
- Verified IDs for legal age prior to admission into premises.
- Resolved conflicts and restrained patrons from getting into fights.
- Refused admission to known troublemakers.
- Administered crowd control and broke up disturbances without appearing threatening or intimidating.
- Demonstrated awareness of liability issues and law by confirming legal drinking age and discontinuing service to intoxicated guests.
- Guarded, patrolled and monitored premises to prevent theft, violence or infractions of venue rules.
Coach Operator/Transportation Dispatcher
Monterey Salinas Transit
01.1989 - 08.2019
- Resolved customer concerns promptly and diplomatically, maintaining a high level of customer satisfaction.
- Maintained accurate records of incidents or mechanical issues encountered during shifts for efficient resolution.
- Improved passenger satisfaction by consistently providing safe, timely, and comfortable transportation services.
- Updated knowledge of industry trends and regulations through continuous learning opportunities such as workshops and seminars.
- Enhanced route efficiency through regular analysis of schedules and traffic patterns.
- Handled cash transactions accurately while maintaining accountability for daily revenue collections per company guidelines.
- Streamlined boarding process by efficiently collecting fares and validating passes, minimizing delays.
- Increased on-time performance by effectively navigating through heavy traffic conditions while remaining attentive to passengers'' needs.
- Promoted company policies and procedures through professional representation both in uniform and demeanor at all times.
- Transported passengers safely along prescribed routes according to tight schedules.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Collected accurate fares ahead of travel, including cash, tokens and passes.
- Inspected bus for any mechanical issues before departure.
Education
High School Diploma -
North Salinas High School
Salinas, CA06.1974
Skills
- DOT Compliance
- Materials Transport
- Appointment Scheduling
- Daily logging
Timeline
Coach Operator/Transportation Dispatcher
Monterey Salinas Transit
01.1989 - 08.2019
Security Manager
Sundowner/ Barbery Coasty
07.1981 - 05.1983
Classified Material Clerk
US ARMY
04.1981 - 06.1981
Material Storage Specialist
US ARMY
11.1977 - 01.1978
Enlisted Soldier
US ARMY
09.1974 - 09.1976
High School Diploma -
North Salinas High School