Carrie (Carolyn) Mccallum 11735

- Currently working as the department safety rep for the complex area.

- I complete workplace inspections monthly and add the items to a working Excel spreadsheet.

- I work with the Team leaders, Unit leaders/support to complete items that are open on the workplace inspection.

- I use Outlook to communicate to my safety lead any items that need attention.

- I routinely communicate with my fellow associates any safety related concerns they may have so I may address them.

- I am utilized in MLQ as a primary trainer to both new and current MLQ associates.

- I currently work within the MLQ department. I perform many quality, fit/finish, color, deform, gap checks daily.

- I am very proficient at writing up defects on an FIC.

- I use the GALC system daily to input rejections and quality information as well as putting vehicles on hold.

- I use "Zello" to call out to departments or team leaders for quality items.

- I can use gauges and gap acceptance charts to determine quality of CBU's.

- I use Outlook, Excel, and teams regularly as the department safety rep.

- I can work independently (safety rep) or as a team while working on-line.

- I have completed several Safety Kaizen's

- 1 1/2 years experience working in the VQ Department Plant 2.

- I learned more in depth details about gap allowances and fit and finish.

- Used the GALC system in input rejections

- Trained on large scale equipment to perform processes

- Performed process checks with a high level of quality to ensure no outflow of defects

- Installing parts while paying close attention to model type and color specifications.

- Working as a key team member within my zone to ensure a high level of quality.

- Quickly changing between models and colours while in a fast paced environment while ensuring a high level of quality.

- Hand picked to be lead trainer within my zone to new associates.

- Adapting quickly to changes within processes during model changes.

- I was part of several major model changes including Odyssey, Pilot, Ridgeline, MDX, ZDX, Civic and CRV.

• Led team operations to ensure product quality and consistency in ice cream production.
• Mentored staff on best practices for equipment use and safety protocols.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Oversaw quality control measures including final product, ingredients, packaging and machinery.
• Performed quality checks every 15 minutes on final product.
• I was trained and utilized on several different production lines where I had to adapt quickly to the changes with machinery, products and team members.
• I was trained for safe chemical handling for the use of sanitation and cleaning within a food processing plant to ensure the highest standards.
• I was trained to operated large scale equipment for the production of different products.
• Received first aid training as part of my team leader responsibilities.

• Provided exceptional customer service to enhance guest experience and satisfaction.
• Managed multiple tables efficiently in a fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Trained new staff on restaurant procedures, menu items, and customer service standards.
• Maintained cleanliness and organization of dining area to uphold restaurant standards.
• Developed strong rapport with regular patrons, fostering loyalty and community engagement.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Checked guests' identification before serving alcoholic beverages.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supported bartenders during busy periods by efficiently multitasking between drink preparation, order taking, and payment processing.
• Remained calm and poised when dealing with difficult customers or during busy shifts.