Carrie Zhu

• Helped create comprehensive program to meet needs.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
• Used strong interpersonal communication skills to convey information to others.
• Coordinated and managed volunteer activities for community service projects.
• Tutored at various competency levels to help people with reading, math and writing skills.

• Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
• Developed and executed detailed event timelines to coordinate the efforts of various team members, ensuring efficient completion of tasks.
• Monitored post-event feedback from attendees to identify areas of improvement and implemented changes accordingly in future plans.
• Developed post-event reports to determine effectiveness of each event.

VIVA Queen Elizabeth Park Cleanup

• Removed trash, debris and other waste materials from premises.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Confirmed all cleaning tools and equipment were stored properly after use.

• "Turandot of the Colosseum" Book-singing of Opera Artist Mr. Haojiang Tian
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Assisted in developing and implementing systems to track volunteer hours and progress.
• Monitored progress towards service plan goals.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Developed strong communication and organizational skills through working on group projects.
• Assisted voters with disabilities, ensuring equal access to the voting process for all individuals.
• Enhanced voter experience by efficiently managing registration processes and providing clear instructions.
• Provided excellent customer service to voters, addressing concerns and answering questions in a timely manner.

• Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
• Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
• Followed pet care instructions for dietary needs and medication regimens.

• Led tutoring workshops for groups of students with related tutoring needs.
• Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
• Conducted review sessions to help students prepare for tests.
• Mentored and coached students with focus on developing independence and self-confidence.
• Used flashcards and other techniques to test and improve memory through practiced information retrieval.
• Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.