Carrie Szucs
Edmonton,Canada
Summary
Professional driver supervisor with strong leadership skills and proven track record in logistics and team management. Focused on optimizing delivery routes, ensuring timely deliveries, and maintaining high standards of customer service. Known for effective collaboration, adaptability to changing needs, and reliability. Skilled in route planning, problem-solving, and team coordination.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Delivery Driver Supervisor
Voila
10.2023 - 10.2024
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Collaborated with management to develop strategies for reducing operational costs while maintaining high-quality service levels.
- Facilitated team meetings for open communication, problem-solving, and process improvements within the department.
- Ensured compliance with all local, state, and federal regulations related to transportation and deliveries.
- Implemented vehicle inspection procedures to maintain a safe fleet of delivery vehicles at all times.
- Conducted regular performance evaluations for drivers, identifying areas for improvement or additional training as needed.
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
Housekeeping Supervisor(Shut Down)
Civeo North America
03.2023 - 06.2023
- Opening lodges and preparing cleaning schedules for staff
- Running the daily toolbox and attending weekly supervisor meetings
- Conducting room checks
- Proficient in Kronos and infinity systems
- Addressing clients needs in a timely manner.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
Industrial Cleaner (Lead)
Horizon North
06.2021 - 09.2022
- Driving a company vehicle on the LNGC site to deliver supplies and transport co-workers
- Cleaning of offices, break rooms, hallways and conference rooms
- Keeping inventory of supplies on site and at our storage facility
- Operating the chemical dispenser and pallet jack
- Providing excellent customer service
- Conducting quality control inspections
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
Area Supervisor
ULTRA SHINE BUILDING MAINTENANCE
08.2020 - 05.2021
- As a Area Supervisor with Ultrashine I was responsible for more than 50 accounts
- Hiring and training staff with ongoing mentoring and training
- Attending bi-weekly payroll meeting as well as weekly WOR meetings
- Labour tracking, making sure staff is following safety protocol, inventory, scheduling and keeping moral up
Operations Manager
Double Clean Inc.
05.2019 - 05.2020
- Hiring of new staff
- Ordering supplies and shipping to job sites
- Monthly staff meetings
- Keeping policies and procedures up to date
- Scheduling daily runs
- Promoting within
- Setting the company up for COR and preparing audits to maintain
- Handling employee conflicts in a sensitive and timely manner
- Acting HR manager
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assigning company vehicles
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- This was a temporary position to get the office running in an orderly professional manner while running the day to day operations
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Residential and Commercial Manager
Dust Queen Maid Service
07.2017 - 04.2019
- Experience in commercial, industrial and residential cleaning
- Hiring and training new staff
- Promoting within
- Managing both the commercial and residential departments with over 50 employees
- Maintaining Customer relationships
- Scheduled daily runs for the field teams
- Purchasing supplies and equipment for both divisions while keeping to a budget
- Responsible for company vehicles
Private Day Home Operator
Carrie Bruner
01.2010 - 01.2015
- Owner/Operator
Owner/Operator
Peek-a-boo Home Inspections
01.2009 - 01.2010
Customer Service
Golden Acres Greenhouse
01.2004 - 01.2006
Education
High School Diploma -
Lord Beaverbrook High School
Calgary, AB01.2009
Skills
- Inventory Control
- MS Office
- Management
- Inventory
- Microsoft Word
- Operations
- Training
- Microsoft Office
- Excel
- Residential Cleaning
- Human Resources
- Commercial Cleaning
- Employee Orientation
- Kronos
- Housekeeping Management
Certification
- WHMIS February 2020 to Present
- CSTS Present
Languages
English
Timeline
Delivery Driver Supervisor
Voila
10.2023 - 10.2024
Housekeeping Supervisor(Shut Down)
Civeo North America
03.2023 - 06.2023
Industrial Cleaner (Lead)
Horizon North
06.2021 - 09.2022
Area Supervisor
ULTRA SHINE BUILDING MAINTENANCE
08.2020 - 05.2021
Operations Manager
Double Clean Inc.
05.2019 - 05.2020
Residential and Commercial Manager
Dust Queen Maid Service
07.2017 - 04.2019
Private Day Home Operator
Carrie Bruner
01.2010 - 01.2015
Owner/Operator
Peek-a-boo Home Inspections
01.2009 - 01.2010
Customer Service
Golden Acres Greenhouse
01.2004 - 01.2006
High School Diploma -
Lord Beaverbrook High School
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