Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Pronouns
Timeline
Generic
Carrie Sterenberg

Carrie Sterenberg

Lethbridge,AB

Summary

Detailed orientated known for having great organizational skills. Gifted at working with all types of customers and employees. Looking for a new role where hard work, enthusiasm and dedication will be highly valued.

Overview

16
16
years of professional experience

Work History

Senior Manager - Implementation

Sun Life Financial
Remote, Alberta
09.2013 - 03.2022
  • Remotely mentored team members to continuously maintain high satisfaction and performance numbers, while continuously looking for improvements to processes. Consistently managed 2 to 3 different teams with different processes, targets and needs at the same time.

New Case Installation Manager

Sun Life Financial
Leth, AB
06.2011 - 09.2013
  • Remotely supported a team of individuals by building relationships, personal development plans and by providing coaching and feedback.

New Case Installation Team Lead

Sun Life Financial
Lethbridge, NL
06.2008 - 06.2011
  • Supported a team of individuals by building relationships, personal development plans and by providing coaching and feedback.

Group Premium Administrator

Sun Life Financial
Lethbridge, Alberta
05.2006 - 06.2008
  • Provided a variety of support including PSC Specialist, billing specialist, customer service, lapse processing and conflict resolution.

Education

Business Certificate -

Lethbridge College

Early Childhood Diploma -

Lethbridge College

Skills

  • Organization Skills
  • Flexibility
  • Driven
  • Detailed Orientated
  • Proactive
  • Change Focused
  • Professional
  • Service Excellence

Accomplishments

  • CEO award winner for enhancing the new customer implementation experience.
  • BrighterWay Trained
  • Six Sigma Certified
  • Site Lead in Lethbridge for the last 3 years.

Pronouns

she/her

Timeline

Senior Manager - Implementation

Sun Life Financial
09.2013 - 03.2022

New Case Installation Manager

Sun Life Financial
06.2011 - 09.2013

New Case Installation Team Lead

Sun Life Financial
06.2008 - 06.2011

Group Premium Administrator

Sun Life Financial
05.2006 - 06.2008

Business Certificate -

Lethbridge College

Early Childhood Diploma -

Lethbridge College
Carrie Sterenberg