Carrie Robinson
Fair Oaks
Summary
Expert retail sales professional offering 11 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
11
11
years of professional experience
Work History
Meat and Produce Academy Trainer
Walmart
11.2022 - 04.2025
- Responsible for training and evaluating associates.
- Supported associates in setting achievable goals, tracking progress, and celebrating accomplishments.
- Organized regular team-building events and daily goals to foster unity within the team.
- Contributed to team success by recognizing and nurturing associates.
- Promoted a culture of continuous improvement by providing constructive feedback during one-on-one meetings with associates, enabling them to identify areas for growth and development.
Fresh Team Lead
Walmart
09.2020 - 11.2022
- Enhanced team productivity by implementing efficient workflow processes and time management strategies.
- Facilitated open communication among team members by conducting regular meetings to address challenges and celebrate successes.
- Boosted customer satisfaction scores through consistent delivery of high-quality service in accordance with company standards.
- Delegated tasks effectively according to individual strengths, promoting a sense of ownership among team members which led to increased engagement.
Department Manager
Walmart
05.2018 - 09.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Department Manager
Walmart
04.2014 - 05.2018
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Education
High School Diploma -
La Entrada High School
Sacramento, CA05-1987
Skills
- Innovative thinking
- Motivational techniques
- Cashier
- Exceptional Customer Service Skills
Timeline
Meat and Produce Academy Trainer
Walmart
11.2022 - 04.2025
Fresh Team Lead
Walmart
09.2020 - 11.2022
Department Manager
Walmart
05.2018 - 09.2020
Department Manager
Walmart
04.2014 - 05.2018
High School Diploma -
La Entrada High School
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