Carrie Marco
Woodstock
Summary
Professional with strong background in leadership, team management and customer service excellence. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
2026
2026
years of professional experience
Work History
Mail Handler/Letter Carrier
Executive Express 2023
2020 - Current
- Managed daily sorting of mail, and delivery of mail efficiently across designated routes, ensuring timely and accurate service.
- Developed strategies for managing peak delivery periods, enhancing overall operational efficiency.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Residential House Cleaner
Slightly OCD Cleaning (Self Employed)
2015 - Current
- Maintained high cleanliness standards through consistent application of effective cleaning techniques to address specific client needs and preferences
- Enhanced customer satisfaction by addressing feedback and adapting services accordingly.
- Established strong client relationships, resulting in repeat business and referrals.
Assistant Manager/Sales Consultant
Complete Communication Rogers Wireless
2005 - 2015
- Led team in daily operations, ensuring efficient workflow and adherence to company policies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase. Developing long-lasting client relationships with exceptional service.
Education
High School Diploma -
Brantford Collegiate Institute
Brantford, ON01-1999
Skills
- Deadline oriented
- Retail sales
- Strong organization skills
- Customer service
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Dependability
- Computer skills
Languages
English
Professional Working
Timeline
Mail Handler/Letter Carrier
Executive Express 2023
2020 - Current
Residential House Cleaner
Slightly OCD Cleaning (Self Employed)
2015 - Current
Assistant Manager/Sales Consultant
Complete Communication Rogers Wireless
2005 - 2015
High School Diploma -
Brantford Collegiate Institute
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