Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
Generic

Carrie MacLeod

Langley,Canada

Summary

Compassionate professional with over 30 years of experience in customer service, dedicated to delivering exceptional patient education and counseling. Recognized for outstanding communication, multitasking, and time management skills, along with a strong ability to prioritize tasks and meet deadlines in fast-paced environments. A collaborative team player with proven organizational capabilities, adept at managing multiple projects while ensuring accuracy and efficiency. Eager to embrace new challenges and drive organizational success through a commitment to excellence and a positive attitude.

Overview

24
24
years of professional experience
1
1
Certification

Work History

School Leadership Resident, Math/Science Teacher, Digital Design and Fabrication Teacher

High Tech Middle School, San Diego, California
01.2014 - 01.2022
  • Project Based Learning Math and Science Teacher grades 6th-8th
  • Organizing Makers Den for Deeper Learning Conference (1100+ participants)
  • Wrote grant applications for $55,000 for middle school Makerspace
  • Provide leadership and administrative support for 322 students and 20 staff
  • Instructed Science and Math curriculum to 6th and 8th grade students
  • Instructed Multimedia classes for 6th, 7th and 8th grade students

Gifted and Talented Specialist, Library Media Specialist

Pflugerville Independent School District, Pflugerville, Texas
01.2010 - 01.2014
  • Started school district Lego robotics elementary enrichment program that supported teams at 19 schools
  • Provided professional learning and curriculum development support for nine Dual Language Elementary Schools, 197 teachers and 460 G/T students
  • Curated a collection of 23,000+ books including five online databases
  • Developed and delivered 21st Century Skills curriculum to 475 students
  • Provided professional learning and collaborative curriculum support for twenty-eight teachers
  • Wrote and won two Literacy grants

Owner/Consultant, Dyslexia Reading Intervention Program

Ready to Read, Anchorage, Alaska
01.2008 - 01.2010
  • Developed $175,000 annual operating budget

Gifted and Talented Teacher, Library Media Specialist, Pre-Kindergarten Teacher

Anchorage School District, Anchorage, Alaska
01.1998 - 01.2010
  • Developed and delivered G/T curriculum and enrichment for 375 students in six elementary schools
  • Curated 18,000+ books collection, including a digital content repository
  • Developed and delivered blended 21st Century Skills curriculum to 350 students weekly
  • Wrote and won two literacy grants
  • Title 1 Elementary School

Founder/Consultant

Brainiacs Academic Assessment, Anchorage, Alaska
01.2003 - 01.2009

Founder

Creating A Scene, Anchorage, Alaska
01.1999 - 01.2004

Education

Masters of Education - School Leadership

High Tech High Graduate School of Education
San Diego, California

Library Science, Concentration: Information Technology

University of Idaho
Moscow, Idaho

Bachelor of Arts - Education, Minor: Science

Alaska Pacific University
Anchorage, Alaska

Skills

  • Adobe Suite including Photoshop and Illustrator, Fusion 360 3D modeling, 3D Printing, Laser Cutter, Coding and Robotics
  • Recordkeeping
  • Confidentiality
  • Client relations
  • Effective multitasking
  • Relationship building
  • Attention to detail
  • File organization
  • Reception area maintenance
  • Telephone etiquette
  • Verbal and written communication
  • Teamwork and collaboration
  • Compassionate care
  • Customer service

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Languages

English
Native or Bilingual

Certification

  • California Multiple Subject Teaching Credential
  • Texas and Alaska Gifted Education Certification
  • Texas Teacher Certification, Grades EC-6 and 4-8
  • Texas and Alaska Library Media Specialist Certification
  • Alaska Professional Teacher Certification
  • NXT/EV3 Robotics Facilitator

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Animal Welfare Advocacy
  • Participating in local clean-up initiatives
  • Offering time and support to shelters for the homeless, women, and animals
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Outdoor Recreation

Timeline

School Leadership Resident, Math/Science Teacher, Digital Design and Fabrication Teacher

High Tech Middle School, San Diego, California
01.2014 - 01.2022

Gifted and Talented Specialist, Library Media Specialist

Pflugerville Independent School District, Pflugerville, Texas
01.2010 - 01.2014

Owner/Consultant, Dyslexia Reading Intervention Program

Ready to Read, Anchorage, Alaska
01.2008 - 01.2010

Founder/Consultant

Brainiacs Academic Assessment, Anchorage, Alaska
01.2003 - 01.2009

Founder

Creating A Scene, Anchorage, Alaska
01.1999 - 01.2004

Gifted and Talented Teacher, Library Media Specialist, Pre-Kindergarten Teacher

Anchorage School District, Anchorage, Alaska
01.1998 - 01.2010

Library Science, Concentration: Information Technology

University of Idaho

Bachelor of Arts - Education, Minor: Science

Alaska Pacific University

Masters of Education - School Leadership

High Tech High Graduate School of Education
Carrie MacLeod