Carrie Lynch
San Clemente
Summary
Experienced server and bartender with a strong background in beverage preparation and customer service. Successfully maintained cleanliness and organization of bar areas while adhering to safety and health regulations. Engaged with customers to foster a welcoming atmosphere, effectively resolving complaints and ensuring satisfaction. Demonstrated proficiency in inventory management and training new staff on operational procedures, contributing to efficient bar operations during peak hours.
With over 20 plus years in the hospitality industry, I am well qualified to fill any positions you might have.
My schedule is flexible and open, but prefer afternoon or evening shifts.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sever/Bartender
The Deli Sports bar and grill
Surprise
02.2024 - 12.2024
- Prepared and served a variety of drinks to customers quickly.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to create a welcoming atmosphere at the sports bar.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Adhered to safety and health regulations while handling food and drinks.
- Trained new bartenders on standard operating procedures and drink recipes.
- Performed opening and closing duties including restocking supplies and ordering inventory, completely cleaning the bar top to bottom, polishing glassware
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Cleansed glasses with sanitizing solution after each use.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Arranged bottles and glasses behind bar to make attractive displays.
- Neatly sliced and pitted fruit for garnishing drinks.
Lead Bartender
Rocco's restaurant
San Clemente
03.2010 - 01.2024
- Managed bar operations during peak hours, ensuring efficient service and customer satisfaction.
- Trained new bartenders on drink preparation and customer service standards.
- Maintained cleanliness and organization of bar area, adhering to safety regulations.
- Assisted in inventory management, tracking supplies to prevent shortages.
- Followed specific recipes for craft cocktails
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Trained new bartenders on drink preparation and upselling techniques.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Stocked bar with beer, wine, liquor and related supplies.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
- Maintained a safe working environment by following all safety protocols.
- Restocked beer and liquor regularly and after special events.
- Organized events such as happy hours or special promotions for holidays or sporting events.
- Checked customer IDs per day to verify legal age of customers.
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Greeted frequent visitors by name and explained new promotions.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Worked directly with owner to make holiday menus, happy hour menus and daily specials.
- Helped with catering events.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
Bartender
Dominics Italian Restaurant
Oceanside
06.2013 - 10.2017
- Poured beer and wine according to customers order, also for all servers in dining area, also delivered drinks to tables
- Provided excellent customer service by engaging with patrons and creating a welcoming atmosphere.
- Trained new bartenders on drink recipes and proper bartending techniques.
- Performed opening and closing duties including restocking supplies.
- Developed specialty cocktails in line with restaurant's Italian cuisine theme.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Maintained cleanliness of bar area and ensured proper sanitation standards.
- Collaborated with kitchen staff to coordinate timely service for guests.
- Maintained all deserts that needed ordered according to the inventory completely.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Arranged bottles and glasses behind bar to make attractive displays.
- Neatly sliced and pitted fruit for garnishing drinks.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Upsold customers from shelf to premium brands to help boost sales.
- Served full menu to bar side tables, and filled in with dining room if servers needed help.
- Greeted frequent visitors by name and explained new promotions.
Bartender
Bistro Provinca
Dana Point
06.2011 - 11.2014
- Mixed and served drinks to meet customer preferences and satisfaction.
- Maintained cleanliness of bar area and ensured proper sanitation standards.
- Collaborated with kitchen staff to coordinate timely service for guests.
- High volume and fine dining style service
- Trained new bartenders on drink recipes and proper bartending techniques.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Cleansed glasses with sanitizing solution after each use.
- Collected and organized daily till totals and tips.
- Planned and coordinated special events to boost customer numbers and profits.
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Arranged bottles and glasses behind bar to make attractive displays.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Upsold customers from shelf to premium brands to help boost sales.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Monitored bar inventory and promptly restocked low items before depletion.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Education
Bachelor of Early Childhood Care And Education - Early Childhood Care And Education
Saddleback College
Mission Viejo, CA05-1999
Skills
- Inventory management
- Creative mixology
- Alcohol compliance
- Ordering bar supplies
- Cash and credit transactions
- Safe serving practices
- Liquor restocking
- Beverage supply orders
- Garnishing drinks
- Point of sale systems
- Maintaining a clean bar
- Food service
- Bar equipment use
- ABC standards
- POS operation
- Aloha POS
- Bar service preparation
Certification
- Serve safe/food handlers certificate
- R.O.P. food service co-op
References
References available upon request.
Timeline
Sever/Bartender
The Deli Sports bar and grill
02.2024 - 12.2024
Bartender
Dominics Italian Restaurant
06.2013 - 10.2017
Bartender
Bistro Provinca
06.2011 - 11.2014
Lead Bartender
Rocco's restaurant
03.2010 - 01.2024
Bachelor of Early Childhood Care And Education - Early Childhood Care And Education
Saddleback College