Carrie Logan
Saint John,NB
Summary
High-performing talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success while providing top-notch customer service.
Overview
22
22
years of professional experience
Work History
Lead Cook
Serious Smoke
08.2017 - Current
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Kitchen Staff
Rocmaura Nursing Home
04.2004 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Learned other teammates' work tasks to train as backup.
- Managed time to juggle multiple tasks simultaneously with ease.
Night Auditor
Hampton Inn and Suites
11.2007 - 06.2017
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Customer Service and Administration
Haymarket Square Bingo
04.2007 - 04.2008
- Provided exceptional support for customers, leading to increased loyalty and repeat business.
- Supported management in decision-making processes by providing detailed reports on operational activities and performance outcomes.
- Maintained accurate and consistent financial records for end-of-evening payouts.
Customer Service Cashier
Petro Canada
05.2005 - 06.2007
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Vacation Counselor/Customer Service Representative
Cendant (Now Wyndham Worldwide)
05.2002 - 07.2004
- Demonstrated proficiency in handling both inbound and outbound calls
- Secured repeat business by delivering exceptional customer service and addressing concerns promptly.
- Consistently met or exceeded performance targets through diligent prospecting efforts and effective sales strategies.
- Enhanced guest satisfaction by providing personalized vacation recommendations and tailored itineraries.
- Collaborated with team members to develop creative promotions, driving sales growth in competitive markets.
Education
Cook Apprenticeship
NBCC
MonctonPC Maintenance And Repair
Center For Distance Education
Business Technology
NBCC
Saint JohnHigh School Diploma -
St. Vincent's High School
Saint John, NBTimeline
Lead Cook
Serious Smoke
08.2017 - Current
Night Auditor
Hampton Inn and Suites
11.2007 - 06.2017
Customer Service and Administration
Haymarket Square Bingo
04.2007 - 04.2008
Customer Service Cashier
Petro Canada
05.2005 - 06.2007
Kitchen Staff
Rocmaura Nursing Home
04.2004 - Current
Vacation Counselor/Customer Service Representative
Cendant (Now Wyndham Worldwide)
05.2002 - 07.2004
Cook Apprenticeship
NBCC
PC Maintenance And Repair
Center For Distance Education
Business Technology
NBCC
High School Diploma -
St. Vincent's High School
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