Carrie Dowd
Kaiser Permanente
ROHNERTPARK
19
years of professional experience
Compassionate Certified Ophthalmic Assistant with extensive experience in patient care, visual field testing, phlebotomy, administering vaccines and appointment management. Committed to providing high-quality eye care and enhancing patient comfort through effective communication.
Work History
Certified Ophthalmic Assistant
11 Years- Assisted in performing comprehensive eye examinations and diagnostic testing to support patient care.
- Maintained accurate patient records and scheduling, ensuring efficient clinic operations.
- Educated patients on ocular health, treatments, and postoperative care protocols.
- Collaborated with ophthalmologists to ensure seamless workflow during surgical procedures.
- Trained new staff on office procedures and patient interaction techniques to enhance team performance.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Documented patient medical history and information utilizing HealthConnect with commitment to accuracy.
- Documented patient medical history and information utilizing HealthConnect with commitment to accuracy.
- Documented patient medical history and information utilizing HealthConnect with commitment to accuracy.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Obtained optical pressures, checked visual acuities.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
- Supported practice growth through exceptional customer service, fostering long-term relationships with patients and their families.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Enhanced patient comfort during procedures by providing clear instructions and compassionate support throughout their visit.
- Collaborated with multidisciplinary teams to provide comprehensive eye care for patients with complex needs.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
- Contributed to the successful treatment of eye conditions by administering prescribed medications under the supervision of an ophthalmologist.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Measured and recorded visual acuity and color vision testing.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Identified issues during preliminary exam and addressed concerns with physician.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Ophthalmic Assistant
8 Years 4 Months- Assisted ophthalmologists during examinations and procedures, enhancing patient care and workflow efficiency.
- Managed patient records and scheduling, ensuring accurate appointment coordination and reduced wait times.
- Conducted preliminary tests, including visual acuity and tonometry, to support diagnostic accuracy.
- Educated patients on eye care products and post-operative instructions, improving adherence to treatment plans.
- Administered eye medications for dilation and treatment.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Increased patient comprehension of treatment plans by effectively explaining procedures and addressing concerns.
- Obtained optical pressures, checked visual acuities.
- Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the clinic.
- Obtained and recorded patient medical history and past ocular history.
- Demonstrated flexibility in adapting to changing schedules or unforeseen circumstances to ensure uninterrupted delivery of high-quality eye care services to patients.
Education
Certified Ophthalmic Assistant - Ophthalmology
Skills
Ophthalmic terminology
Visual field testing
checking vital signs
Patient scheduling
Chart documentation
Patient care
Patient education
Vision testing
Appointment management
Medication administration
Phlebotomy
Vaccine administration
Vaccine administration
Timeline
Certified Ophthalmic Assistant
Kaiser Permanente
09.2015 - CurrentRead More
Ophthalmic Assistant
North Bay Eye Associates
05.2007 - 09.2015Read More
JCHAPO
Certified Ophthalmic Assistant from Ophthalmology
Read More