Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Cavanaugh

Bakersfield

Summary

Dynamic Field Service Coordinator at Quinn Cat with significant experience in field service coordination, prepared to handle all aspects of role responsibilities. Strong focus on team collaboration and achieving results. Reliable and adaptive to changing needs, ensuring efficient operations. Skills include customer relations. Known for strong communication and organizational abilities, consistently delivering high-quality service outcomes.

Overview

17
17
years of professional experience

Work History

Field Service Coordinator

Quinn Cat
03.2018 - Current
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Developed and updated spreadsheets to track and report on performance
  • Executed record filing system to improve document organization
  • Preparing work orders
  • Selling daily labor
  • Maintenance work orders for shop and field supervisors in a timely manner
  • Invoiced customers and gathered P.O's, in order to efficiently close jobs on time
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs
  • Participated in cross-functional meetings to discuss ongoing projects'' status updates, potential roadblocks or challenges requiring collaboration between various departments.
  • Communicated with clients and service providers to provide updates on work progress.

Rental Coordinator

Madland ToyotaLift
02.2016 - 03.2018
  • Enhanced customer satisfaction through timely communication and attention to detail in coordinating rentals.
  • Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
  • Trained new employees on company policies and procedures, fostering a supportive work environment for professional growth.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.

Nutrition Counselor

Clinica Sierra Vista
02.2008 - 03.2016
  • Educated families on making nutritious choices at home, leading to improved family health outcomes overall.
  • Promoted breastfeeding as the optimal feeding choice for infants, offering education and resources to support new mothers.
  • Enhanced client satisfaction by providing personalized nutritional counseling and support.
  • Reduced malnutrition among children under five years old through targeted interventions based on growth monitoring data analysis.
  • Assisted clients in navigating complex benefits systems, advocating for their needs when necessary to secure essential services.
  • Facilitated group classes on various nutrition topics, empowering participants with knowledge for better decisionmaking.
  • Managed caseload efficiently while maintaining high-quality service delivery for each individual client.

Education

High School Diploma -

Bakersfield High School
Bakersfield, CA
06.2005

Skills

  • Employee timesheet processing
  • Correspondence handling
  • Multi-line phone proficiency
  • Filing and data archiving
  • Filing assistance
  • Spreadsheet management
  • Writing reports
  • Customer and client relations
  • Invoice preparation
  • Office administration
  • Attendance record management
  • Customer-service oriented
  • 45 WPM typing speed
  • Appointment setting
  • Critical thinker
  • Time management
  • Data entry
  • Microsoft outlook
  • Dispatching
  • Invoice processing
  • Relationship building
  • Multi-line phone systems
  • Resourceful
  • Coordination

Timeline

Field Service Coordinator

Quinn Cat
03.2018 - Current

Rental Coordinator

Madland ToyotaLift
02.2016 - 03.2018

Nutrition Counselor

Clinica Sierra Vista
02.2008 - 03.2016

High School Diploma -

Bakersfield High School

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Carrie Cavanaugh