Police officer with 23 years of experience dealing with diverse individuals and situations in a very dynamic career. Started my professional career in customer service and am looking forward to returning to this career. Skills learned as a police officer will serve me well in the airline industry, having worked in a fast-paced environment and having dealt with safety, security, and conflict resolution, which will be an asset. I am full of energy, have an upbeat and positive personality, and thrive in a team environment, which I believe is exactly what WestJet would offer me as a second career.
Worked in General Patrol for 18 years where I responded to emergency calls for service. Worked in the Forensic Identification unit investigating complex cases, including homicides. Worked as an Undercover officer in the Strest Crime unit. Worked shift work my whole career and around the clock. Testified and presented evidence in court.
Worked in a coffee shop serving and engaging with customers. Was responsible for the day to day operations, including hiring of employees, employee scheduling, balancing a budget and submitting payroll. Provided excellent customer service.
Engaging with customers and provided excellent customer service.