Carrie Brownlee
Barrie,ON
Summary
Dynamic professional with a proven track record in enhancing customer engagement and boosting sales performance at Countrylane. Demonstrated expertise in merchandise display and a strong commitment to continuous learning and improvement. Excelled in creating positive environments, fostering inclusivity, and driving team development. Achieved significant repeat business through exceptional service and relationship building.
Overview
21
21
years of professional experience
Work History
Retail Assistant Manager
Countrylane
09.2022 - Current
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
- Boosted sales performance with strategic merchandising plans and promotional displays.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business
Home Daycare Provider
Wee Watch
04.2016 - Current
- Offered early language exposure through story time sessions fostering literacy skills.
- Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.
- Complied with state regulations regarding licensing, health requirements, staffing ratios, and safety protocols in the operation of the daycare facility.
- Promoted good social skills by helping children work through conflicts and leading many collaborative games.
- Developed strong relationships with parents through open communication, addressing concerns, and providing updates on their child''s progress.
- Implemented individualized care plans for each child based on their unique needs and developmental milestones achieved.
- Participated in ongoing professional development opportunities to stay current on best practices in early childhood.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Retail Assistant Manager
Bonnie Togs
08.2004 - 12.2009
- Controlled store inventory and reviewed cash handling and operations reports.
- Sustain appealing merchandise presentation to attract and engage customers.
- Coordinated tasks to ensure seamless day-to-day store functioning.
Education
Early Childcare , Customer Service -
Burnhamthorpe College Institution
Etobicoke 1993
Skills
- Patience and empathy
- Inclusivity and diversity
- Social skills development
- Continuous learning and improvement
- Music and movement
- Child development
- Special needs support
- Health and safety
- CPR training
- Early childhood development
- Merchandise display
- Customer engagement
- Merchandising operations
Languages
English
Timeline
Retail Assistant Manager
Countrylane
09.2022 - Current
Home Daycare Provider
Wee Watch
04.2016 - Current
Retail Assistant Manager
Bonnie Togs
08.2004 - 12.2009
Early Childcare , Customer Service -
Burnhamthorpe College Institution
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