Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

CARRIE ALLEN

London

Summary


Uplifting and compassionate individual with strong interpersonal and listening skills. Possesses foundational knowledge in mental health support and crisis intervention, with hands-on experience in de-escalation techniques and empathetic communication. Aims to create positive impact by fostering supportive and inclusive community environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Intern

CCLC
12.2024 - Current
  • Answered incoming phone calls pleasantly directed calls to appropriate personnel.
  • Delivered exceptional customer service to both internal and external clients through prompt response times and clear communication of information.
  • Contributed organization by providing general administrative support when needed, such as filing or photocopying documents.

Machine Operator

Heritage Coffee
06.2024 - 08.2024
  • Operated production machinery in a safe and efficient manner, while adhering to all safety protocols
  • Followed detailed instructions from work orders to complete assigned tasks correctly
  • Cleaned equipment and work area before, during, and after shift to promote sanitation

Assembly Operator

Brose
04.2014 - 10.2023
  • Followed standard operating procedures when performing tasks related to assembly operations
  • Assisted in training new employees on proper use of machinery, tooling and other equipment used for assembly operations
  • Developed strong working relationships with co-workers in order to achieve production goals efficiently

Education

DIPLOMA - COMMUNITY SUPPORT WORKER

Trios
02.2025

Skills

  • Victim Assistance
  • Mental Illness Treatment
  • Community Integration
  • Community Service Programs
  • Client Needs Assessment
  • Complex Problem-Solving
  • Positive Reinforcement Method
  • Daily Living Skills
  • Client advocacy
  • Substance abuse awareness

Certification

  • Certification in CPR/First Aid
  • Certification in Verbal Intervention
  • Trauma and Violence Informed Care Certification
  • Human Trafficking Training Certification
  • Accessibility for Ontarians with Disabilities Act Certification
  • Naloxone Administration
  • Positive Space Training

Languages

English
Full Professional

Timeline

Administrative Intern

CCLC
12.2024 - Current

Machine Operator

Heritage Coffee
06.2024 - 08.2024

Assembly Operator

Brose
04.2014 - 10.2023

DIPLOMA - COMMUNITY SUPPORT WORKER

Trios

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CARRIE ALLEN