25+ years of experience in customer service with proven multitasking and time management skills. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
5
5
years of professional experience
Work History
Store Manager
Country Market Gas
Clinton
01.2022 - 10.2024
Recruited, trained, and supervised employees.
Created monthly work schedules for store personnel.
Prepared weekly reports on sales figures, expenses, and profits.
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Mitigated business risks by working closely with staff members and assessing performance.
Resolved customer complaints promptly to maintain positive shopping experiences.
PSW
Braemar LTC
Wingham
10.2019 - 10.2021
Assisted residents with daily living activities and personal hygiene needs.
Observed residents for changes in physical, emotional, mental or behavioral condition and injuries.Report findings to charge nurse.
Followed safe lifting and transferring techniques to transport residents.
Provided emotional support and companionship to enhance residents' quality of life.
Responded promptly to emergency situations involving residents safely or well-being.
Documented care provided and maintained accurate records in resident files.