Carolyn Gillett McKenzie
Inglewood
Summary
Dynamic professional with a proven track record at the Embassy of Belize, specializing in consular services and strategic negotiation. Excelled in enhancing visa processing efficiency and fostering cross-cultural relations. Demonstrated leadership in team coordination and adept in multilingual communication. Achieved significant improvements in workflow and emergency assistance, showcasing a blend of analytical and interpersonal skills.
Diplomatic professional with extensive experience in international relations and consular services. Recognized for fostering collaborative environments and achieving results in high-stakes situations. Reliable team player with strong problem-solving abilities and cultural sensitivity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Vice Consul
Embassy of Belize
04.2008 - 01.2021
- Assisted in the development of training programs for new consular officers, enhancing overall staff performance.
- Reduced processing times for visas by implementing innovative solutions to improve workflow efficiency.
- Enhanced visa application processing efficiency by streamlining procedures and implementing new technologies.
- Promoted public diplomacy efforts by representing the consulate at various local events and engagements.
- Developed effective risk-assessment protocols to identify potential fraud or security threats in the visa application process.
- Supported American citizens abroad by providing emergency assistance, passport services, and notarial services when needed.
Office Administrator
Embassy of Belize
04.2008 - 01.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Finance Officer
Embassy of Belize
04.2008 - 01.2021
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Improved budget planning and forecasting with thorough analysis of historical data and market trends.
- Streamlined financial processes for increased efficiency and accuracy in reporting.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
Education
High School Diploma -
Belmopan Comprehensive School
Belize 06-1985
Skills
- Team Leadership
- Event Coordination
- Policy analysis
- Multilingual communication
- Media relations
- Strategic Negotiation
- Protocol adherence
- Consular services
- Cross-cultural design
Accomplishments
- Achieved senior Justice of the peace : bestowed by the Attorney General of Belize
- Consortium: Reward for Development in the Belizean community
Certification
Associates in Business Management
Timeline
Vice Consul
Embassy of Belize
04.2008 - 01.2021
Office Administrator
Embassy of Belize
04.2008 - 01.2021
Finance Officer
Embassy of Belize
04.2008 - 01.2021
Associates in Business Management
High School Diploma -
Belmopan Comprehensive School
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