Carolyne Couturier
CALGARY,Canada
Summary
Dedicated and motivated professional with extensive hands-on leadership experience, recognized for a strong work ethic, positive attitude, and exceptional teamwork abilities. Expertise in delivering outstanding skin care treatments and consultations, ensuring client satisfaction through tailored care plans. Proficient in advanced esthetic techniques, including laser treatments, chemical peels, and microdermabrasion, while maintaining a focus on patient safety and sterile environments. Proven collaborator with medical teams, adept at adapting to evolving client needs to achieve optimal results in a welcoming atmosphere.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Esthetician
Carolyne Couturier Esthétique
01.2019 - Current
- Experienced beauty professional and business owner specializing in nail artistry, eyelash extensions, makeup application, full-body waxing, and spray tanning.
- Also experienced in cosmetic treatments, with proven skills in performing chemical peels and microdermabrasion.
Server
Pur and Simple
10.2024 - 05.2025
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new team members on menu offerings and service standards to improve efficiency.
Server
Poissonnerie Ouellette, Family Restaurant
04.2021 - 08.2022
- Provided professional, friendly service to customers while maintaining high standards of quality and efficiency.
- Resolved customer complaints effectively, fostering positive dining experiences and repeat business.
- Managed order accuracy and timely delivery, improving overall dining experience.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Business Development
Edmundston Kia
05.2018 - 08.2018
- Conducted market research to identify emerging trends and potential business opportunities.
- Assisted in developing marketing strategies to enhance brand visibility and engagement.
Cosmetologist/Beauty specialist
Shoppers Drug Mart
09.2017 - 04.2018
- Knowledgeable and passionate beauty specialist with strong expertise in cosmetic make up products, skin enhancing formulas, personalized beauty recommendations.
- Skilled in product matching, shade selection, skin type analysis And creating customized make up looks.
- She experienced in educating clients on products benefits, application techniques and and full beauty routine.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed customer accounts, ensuring accurate information and efficient processing of requests.
Part-time
Boston Pizza
01.2017 - 01.2018
- Managed multiple tables simultaneously while ensuring high standards of service accuracy.
- Suggested daily specials to guests, increasing menu engagement and sales opportunities.
Retail Sales Associate
Au Bout Du Monde
09.2015 - 12.2017
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
Cashier
Rona Center
02.2017 - 09.2017
- Handled customer transactions accurately and efficiently while providing friendly customer service and assisted with inquiries.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and performed end-of-day reconciliations.
Sales Associate
Sport Source Jessom's
09.2014 - 04.2015
- Assisted customers with sporting goods purchases while delivering knowledgeable and professional service.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Delivered exceptional customer service, enhancing shopping experiences and fostering loyalty.
Cook
Jose Pizza
06.2013 - 03.2015
- Performed multiple roles including cashier, server, food preparation, pizza making, and kitchen support.
- Provided excellent customer service in a fast-paced environment.
- Operated pizza ovens and equipment to ensure optimal cooking conditions.
- Prepared fresh ingredients daily, maintaining quality and consistency.
Education
Certification in Medical Esthetician - Experienced Beauty
MEDES SCHOOL
Dieppe06-2019
Business Management And Development Certificate -
CCNB College Communautaire Edmundston NB
Edmundston06-2018
High school diplomate -
CITÉS DES JEUNES AM SORMANY
Edmundston06-2016
Skills
- Medical spa operations
- Pre-and Post-operative care
- Patient education
- Advanced skincare techniques
- Waxing and threading
- Facial treatments
- Appointment scheduling
- Record keeping
- Radiofrequency skin tightening
- Sanitation and sterilization
- Multitasking and organization
Languages
French
Native or Bilingual
English
Professional Working
Certification
- Certified in New-Brunswick, Carolyne Couturier Esthetique
Timeline
Server
Pur and Simple
10.2024 - 05.2025
Server
Poissonnerie Ouellette, Family Restaurant
04.2021 - 08.2022
Medical Esthetician
Carolyne Couturier Esthétique
01.2019 - Current
Business Development
Edmundston Kia
05.2018 - 08.2018
Cosmetologist/Beauty specialist
Shoppers Drug Mart
09.2017 - 04.2018
Cashier
Rona Center
02.2017 - 09.2017
Part-time
Boston Pizza
01.2017 - 01.2018
Retail Sales Associate
Au Bout Du Monde
09.2015 - 12.2017
Sales Associate
Sport Source Jessom's
09.2014 - 04.2015
Cook
Jose Pizza
06.2013 - 03.2015
Certification in Medical Esthetician - Experienced Beauty
MEDES SCHOOL
Business Management And Development Certificate -
CCNB College Communautaire Edmundston NB
High school diplomate -
CITÉS DES JEUNES AM SORMANY
About Me
I'm a Dedicated and motivated person with hands-on leadership experience. Known for strong work ethic, positive attitude, teamwork, and the ability to manage multiple responsibilities while maintaining high service standards.
Hobbies
- Reading to continuously learn and expand knowledge
- Staying active through sports to maintain discipline and teamwork skills
- Appreciating movies and music as creative outlets that enhance cultural awareness and relaxation
Reason For Moving
Relocated to Calgary due to a family-related business opportunity, with a strong motivation to establish long-term professional roots in the region.