Carolyn Williamson

- Manage 100+ accounts across a $4M book of business (Central EU, Benelux, Nordics)

- Manage renewals and drive upsells/cross-sells

- Work collaboratively with AEs and CSMs

- Develop and maintain relationships with key stakeholders

- Ownership of the most valuable and strategic accounts across the business
- Largest pipeline in the business - $3.5M
- Maintain relationships with key stakeholders
- Ensure ongoing success at both individual and account levels

- Responsible for a portfolio of key accounts
- Pipeline of $1.4M
- Work strategically at an enterprise level to secure renewals and upsells
- 1 of 5 employees to hit and exceed quota

- Worked with 50+ accounts across Canada and the USA
- Pipeline of $1.2M
- Responsible for driving adoption and ROI for customers
- 1 of 3 employees to hit and exceed quota

- Onboarded over 150 clients meeting monthly KPI’s
- Worked with clients throughout full cycle (new business to renewal)
- Responsible for the design, installation, training, ongoing user support and long term relationship

- Worked closely with a large international client - meeting with HR executives and generating, conducting and analyzing
Employee Surveys for 40+ locations globally
- Site visits throughout Canada, the USA and Mexico