Carolyn Wiley
Salt Spring Island,BC
Summary
After 20+ years as an accomplished dental hygienist I am now eager to merge my experience in healthcare with my passion for the culinary arts. I own a permanent residence on Salt Spring Island and I am looking for a long term position where I can expand these skills. I have always enjoyed working in food preparation and have a deep appreciation for the expertise involved in menu planning while considering individual dietary needs. I also highly value teamwork and positive work environment.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Dental Careers and Personnel Services
01.2003 - 09.2021
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Improved and developed knowledge through continuing education courses and seminars.
- Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.
Theatre Usher/Food and Beverage Attendant
City of Vancouver Civic Theatre
03.2012 - 04.2016
- Greeted customers with smile and provided friendly, knowledgeable service.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
- Participated in emergency planning, familiarizing oneself with evacuation routes, safety protocols, and first aid procedures.
- Provided valuable feedback to management regarding patron experiences, identifying areas for potential improvement or increased efficiency.
- Worked with other staff members to facilitate smooth flow of operations.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed cash transactions accurately, maintaining accountability for all funds received during shifts.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Assisted with set-up and break down of events to facilitate efficient and organized event preparation.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Participated in ongoing training sessions to stay updated on industry trends and best practices for optimal job performance.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Offered product samples, answered questions and helped customers find items.
Counter Server
Duso's Granville Island
05.1993 - 09.1996
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Delivered exceptional food quality by carefully following standardized recipes and maintaining consistency in taste and presentation.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
General Kitchen Worker
Banff School of the Arts
06.1991 - 09.1991
- Assisted with meal preparation, ensuring timely service for customers.
- Collaborated with team members to streamline kitchen processes, resulting in more efficient workflows.
- Supported chefs by performing various prep tasks, enabling them to focus on complex dishes.
- Maintained high standards of cleanliness, contributing to a safe and sanitary work environment.
- Demonstrated versatility by working various roles within the kitchen as needed, from dishwashing to food prep.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Education
Dental Hygiene Diploma - Dental Hygiene
Vancouver Community College
Vancouver, BC04.2000
2 Years University Transfer Science -
Langara College
Vancouver, BC09.1999
Skills
Adaptability
Collaboration
Time Management
Interpersonal skills
Detail Oriented
Excellent manual dexterity
Problem solving
Creative thinking
Critical thinking
Work ethic
Certification
Serve it Right
Food Safe
CPR
Fully COVID vaccinated
I am currently up to date with COVID vaccinations
Timeline
Theatre Usher/Food and Beverage Attendant
City of Vancouver Civic Theatre
03.2012 - 04.2016
Dental Hygienist
Dental Careers and Personnel Services
01.2003 - 09.2021
Counter Server
Duso's Granville Island
05.1993 - 09.1996
General Kitchen Worker
Banff School of the Arts
06.1991 - 09.1991
Dental Hygiene Diploma - Dental Hygiene
Vancouver Community College
2 Years University Transfer Science -
Langara College
Serve it Right
Food Safe
CPR
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