Anna-lee Diabo
Montreal
Summary
Talented Manager with expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Manager
Watio Lazare
07.2016 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Money Room Clerk
Mohawk Bingo
03.2018 - 07.2023
- Ensured the safe storage of large sums of cash by adhering to strict security protocols.
- Developed strong relationships with banking partners to ensure timely processing of deposits and withdrawals, enhancing overall financial operations.
- Optimized the sorting process for bills and coins, resulting in faster turnaround times for cash deposits.
- Enhanced security measures for the money room by conducting regular audits and maintaining an updated log of all transactions.
Cashier
Watio Lazare
09.2016 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Kitchen Aide
Caughnawaga Golf Club
05.2015 - 07.2015
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
Assistant Secretary
The Easter Door
03.2014 - 04.2014
- Ensured timely completion of projects by effectively prioritizing tasks and coordinating resources.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Nova Career Center
Chateauguay, QCSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Microsoft Word
- Microsoft Excel
- Staff Management
- Basic Computer Skills
Languages
English
Native or Bilingual
Timeline
Money Room Clerk
Mohawk Bingo
03.2018 - 07.2023
Cashier
Watio Lazare
09.2016 - 02.2018
Manager
Watio Lazare
07.2016 - 06.2024
Kitchen Aide
Caughnawaga Golf Club
05.2015 - 07.2015
Assistant Secretary
The Easter Door
03.2014 - 04.2014
High School Diploma -
Nova Career Center
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