Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolyn Slizys

Elliot Lake

Summary

Dedicated professional with extensive experience in compassionate care and patient relations, previously at Hazelton Dental Centre. Proven ability to enhance patient satisfaction through effective communication and meticulous records management. Skilled in appointment scheduling and maintaining cleanliness, ensuring a safe and welcoming environment for all patients. Committed to delivering exceptional service and support.

Overview

31
31
years of professional experience

Work History

Full Time Senior Caregiver

Self Employed Services
03.2020 - 06.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly parent (mother)
  • Assisted parent with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment and completing housekeeping tasks as
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
  • Provided safe mobility support to help parent move around personal and public spaces.
  • Established nutritious meal plans and prepared daily offerings to meet parent’s dietary needs.
  • Enhanced parent comfort by providing compassionate and attentive care
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep parent's bedroom clean.

Family, Event and Wedding Photographer

Self Employed Services
06.2010 - 12.2019
  • Provided exceptional customer service throughout the entire planning process, from initial consultation to final product delivery.
  • Developed customized photography packages tailored to meet the unique requirements of each couple.
  • Enhanced client satisfaction with attentiveness to their specific needs and preferences in wedding photography.
  • Delivered high-quality edited images for clients, showcasing their special day through a personalized photo album.
  • Consistently met deadlines for delivering edited images to clients, maintaining a reputation for reliability and efficiency.
  • Captured memorable moments by utilizing advanced photography techniques and equipment.
  • Established trust with clients by consistently being punctual and prepared, ensuring seamless wedding day coverage.
  • Directed wedding guests to pose for photographs.
  • Preserved the integrity of each couple''s unique story by capturing candid moments and genuine emotions throughout the event.
  • Maintained up-to-date knowledge of current trends in wedding photography styles and techniques to provide innovative services.
  • Calculated quotes for clients.
  • Increased business revenue by offering additional products like engagement shoots, canvas prints, and custom designed albums alongside standard packages.
  • Sought continuous improvement in photography skills through participation in workshops, conferences, and online courses within the industry community.
  • Secured repeat business and referrals through consistently exceeding client expectations in both service and final product delivery.
  • Expanded clientele base through successful networking efforts at industry events and word-of-mouth referrals from satisfied customers.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Generated cost-effective solutions for client's photography needs.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Assisted clients with creative ideas for photography needs.

Dental Hygienist

Hazelton Dental Centre
06.1997 - 07.2009
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Educated patients on proper brushing and flossing techniques to promote long-term oral health.
  • Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
  • Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
  • Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
  • Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
  • Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
  • Applied fluoride and dental sealants to protect patients' teeth from decay.
  • Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
  • Maintained accurate medical and dental records by documenting important patient data in Software.
  • Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
  • Made and confirmed appointments to promote necessary follow-up care to maintain dental health.

Dental Receptionist and Dental Assistant

Hazelton Dental Centre
06.1995 - 09.1997
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.

Dental Assistant

Credit View Dental Office
06.1993 - 06.1995
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Explained treatment procedures and instructed patients on home care guidelines.

Education

Restorative Dental Hygienist - Dental Hygiene

George Brown College
Toronto
02.2001

Dental Hygiene - Dental Hygiene

Canadore College of Applied Arts And Technology
North Bay
06.1997

Dental Assistant - Dental Assisting

Georgian College of Applied Arts And Technology
Orillia
06.1993

Skills

  • Compassionate care
  • Phone and email etiquette
  • Excellent multitasking capability
  • Appointment scheduling
  • Punctual and reliable
  • Incoming call reception
  • Maintaining cleanliness
  • Payment processing
  • Insurance verification
  • Insurance billing
  • Patient scheduling
  • Front office management
  • Treatment room setup
  • Records management
  • Patient services
  • HIPAA compliance
  • Patient documentation
  • Office opening and closing
  • Billing procedures
  • Team collaboration
  • Data entry
  • Accounts receivable
  • Patient relations
  • Administrative support

Languages

English
Full Professional

Timeline

Full Time Senior Caregiver

Self Employed Services
03.2020 - 06.2024

Family, Event and Wedding Photographer

Self Employed Services
06.2010 - 12.2019

Dental Hygienist

Hazelton Dental Centre
06.1997 - 07.2009

Dental Receptionist and Dental Assistant

Hazelton Dental Centre
06.1995 - 09.1997

Dental Assistant

Credit View Dental Office
06.1993 - 06.1995

Restorative Dental Hygienist - Dental Hygiene

George Brown College

Dental Hygiene - Dental Hygiene

Canadore College of Applied Arts And Technology

Dental Assistant - Dental Assisting

Georgian College of Applied Arts And Technology
Carolyn Slizys