Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Carolyn Seys

Wyoming,ON

Summary

Proven Accounts Receiver Supervisor with a track record of enhancing invoice accuracy and customer satisfaction at OWS Railroad Construction and Maintenance Ltd. Expert in SAP and adept at critical thinking, I significantly improved billing processes and supported field workers, boosting efficiency and client relations. Skilled in both accounts receivable software and fostering strong customer relationships.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Accounts Receiver Suprerviaor

OWS Railroad Construction Ans Maintenance Ltd
08.2015 - Current
  • Invoicing CN customer on online platform Fieldglass
  • Double checked daily reports through our payroll system to confirm billing 100% of billable time and setup up for invoicing for two team members and myself for entering into Fieldglass
  • Provided support during peak seasons or special projects by performing additional duties as needed including assisting cost accountant
  • Processed daily sheets for bare rentals
  • Confirmed job numbers for payroll purposes
  • Assisted with payroll entry
  • Double checked third party invoices for correct billing and job numbers
  • The contact for CN Approvers for any discrepancies of any invoices
  • The liaison between field worked and office staff if any discrepancies with pay and hours worked
  • I was the after hours and weekend support for fieldworkers if they needed any additional billing or payroll questions.

Inside Sales Representative

Wolseley Industrial Group, a Ferguson Enterprise
05.2010 - 07.2015
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Worked for the Montreal office! It was a bilingual position and communicated verbally abs written in French with customers and suppliers.
  • Annual inventory count
  • Worked with outside Sales rep

Inside Sales Representative

SPS
04.2008 - 05.2010
  • Managed friendly and professional customer interactions.
  • Answered customers' questions regarding products, prices, and availability.

Worked with Outside Sales rep in Montreal and completed quotes and assist with up to date pricing of lines pipe.


Help with Saftey Shower demonstration to promote sales!

Education

Correctional Services -

Lambton College of Applied Arts And Technology
Sarnia, ON
04.1990

Skills

  • Invoice Processing
  • SAP Knowledge
  • Accounts Receivable Software
  • Generally Accepted Accounting Principles
  • Customer Relations
  • Account Monitoring
  • Audit Support
  • GL Entries
  • Collections understanding
  • Data entry and management
  • Invoice and payment processing
  • Spreadsheets and journal entries
  • Payment questions
  • Accounts Receivable
  • Customer service support
  • Aging reports analysis
  • Accurate payment posting
  • Data inputting
  • Strong client relations skills
  • Month-end closing procedures
  • Process Improvements
  • Audit Procedures
  • Invoice Preparation
  • Codes reviewing
  • Point of sale system
  • Data Entry
  • Critical Thinking
  • Microsoft Office
  • Time Management
  • Attention to Detail
  • Complaint resolution
  • Cash Management
  • Payroll Preparation and Processing
  • Accounts Payable

Languages

English
Elementary

Certification

First Aid &CPR

Timeline

Accounts Receiver Suprerviaor

OWS Railroad Construction Ans Maintenance Ltd
08.2015 - Current

Inside Sales Representative

Wolseley Industrial Group, a Ferguson Enterprise
05.2010 - 07.2015

Inside Sales Representative

SPS
04.2008 - 05.2010

First Aid &CPR

Correctional Services -

Lambton College of Applied Arts And Technology
Carolyn Seys