Carolyn Payne
Tees,AB
Summary
I posess versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Health Care Aide
Seasons Retirement Communities
Ponoka, AB
05.2022 - 03.2024
- Trained new employees
- Detailed job reports
- Catheter care
- Ostomy care
- Lifts
- Portering
- Peri care
- Bath and shower assist
- Wound care
- Administering medication
- Dementia care
- Provided total hygiene care to 40 patients per shift by assisting with skincare, bathing, and toileting.
HCA
SAINT ELIZABETH HEALTH CARE SERVICES
Wetaskiwin, AB
11.2022 - 09.2023
- Trained in the use of lifts
- Catheter care
- Vitals
- Peri care
- Comfort checks
- Documentation
- Shower assists
- Lifts
- Dementia training and experience
- Medication administration
- 12 hour shifts
- Meal preparation
- Light housekeeping duties
- Time management
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Daycare Teacher Foster Parent
Kids3 Daycare
Blackfalds, AB
08.2017 - 09.2019
- Supervisor of the infant room
- Completed daily learning plans for each individual child
- Prepared meals following the Canadian Family Food Guide
- Organized and planned sensory skills, motor skills, social skills and cognitive development activities
- Modeled and taught skills by learning through play
- Completed proper documentation of incident reports, diaper forms, child transfer, and attendance forms
- Established and maintained positive rapport with parents
- Completed regular cleaning and sanitizing of the classroom
- Daily lesson plans
- Staff scheduling for 4 staff working in my classroom
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Assistant Manager
Riverside Motor Inn
Ponoka, AB
11.2010 - 11.2015
- Created staff schedules
- Reserved rooms for hotel guests
- Acted as a waitress and bartender in the lounge to ensure customer satisfaction
- Scheduled events for the lounge area and restaurant
- Thrived in a fast pace environment while utilizing excellent multitasking skills
- Controlled money float for staff
- Housekeeping in the hotel
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Generated repeat business through exceptional customer service.
Education
Ph.D. - Health Care Aide
Norquest College
Edmonton, None09.2022
Skills
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Excellent communication
- Multitasking Abilities
- Active listening
- Critical thinking
- Calm under pressure
- Problem resolution
- Decision-making
- Teamwork and collaboration
Timeline
HCA
SAINT ELIZABETH HEALTH CARE SERVICES
11.2022 - 09.2023
Health Care Aide
Seasons Retirement Communities
05.2022 - 03.2024
Daycare Teacher Foster Parent
Kids3 Daycare
08.2017 - 09.2019
Assistant Manager
Riverside Motor Inn
11.2010 - 11.2015
Ph.D. - Health Care Aide
Norquest College
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