Carolyn Kozina
Calgary ,AB
Summary
Experienced with clinic operations and team management, ensuring smooth and efficient workflows. Utilizes strong leadership and interpersonal skills to foster team collaboration and patient satisfaction. Track record of improving operational processes and contributing to positive clinic environment.
Overview
10
10
years of professional experience
Work History
Clinic Team Leader
Imagine Health Centres & Pharmacy
Calgary, AB
07.2015 - 07.2021
- Optimized clinic efficiency with precise patient scheduling.
- Assisted in maintaining patient records and ensuring data accuracy within electronic health systems.
- Collaborated with healthcare providers to facilitate effective communication regarding patient care plans.
- Learned clinic protocols and procedures to enhance service delivery and improve patient experience.
Food Service Aide
Intercare Corporate Group
Calgary, AB
10.2014 - 08.2016
- Assisted in food preparation and service, ensuring compliance with health and safety standards.
- Maintained cleanliness of kitchen equipment and dining areas, contributing to positive dining experiences.
- Collaborated with team members to streamline food service operations, enhancing efficiency during peak hours.
- Trained new staff on food handling procedures and customer service protocols, fostering a supportive work environment.
Live-In Nanny
Elanie Kotze
Calgary, AB
09.2011 - 07.2014
- Supervised daily activities and routines, ensuring safety and well-being of children.
- Developed engaging educational and recreational activities tailored to children's interests and developmental needs.
- Collaborated with parents to establish consistent discipline strategies and behavioral expectations.
- Managed meal planning and preparation, promoting healthy eating habits among children.
- Maintained a clean and organized living environment, prioritizing hygiene and safety standards for children.
- Prepared nutritious meals and snacks, adhering to dietary restrictions or preferences as needed.
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
Education
Hotel And Restaurant Management
Dipolog Institute of Technology
Philippines Medical Office Assistant/Unit Clerk
ABM College
Calgary, AB06.2015
Languages
English
Full Professional
Timeline
Clinic Team Leader
Imagine Health Centres & Pharmacy
07.2015 - 07.2021
Food Service Aide
Intercare Corporate Group
10.2014 - 08.2016
Live-In Nanny
Elanie Kotze
09.2011 - 07.2014
Hotel And Restaurant Management
Dipolog Institute of Technology
Medical Office Assistant/Unit Clerk
ABM College