Carolyn Kerr

• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Monitored training, made notes and reported back to guardian regarding progress.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Cared for sick or injured animals by seeking out veterinary care and notifying owners.
• Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
• Monitored animals for behavioral problems and signs of health issues.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Ensured dogs'' well-being by adhering to specific dietary restrictions and administering medications as required.
• Addressed behavioral issues effectively, using appropriate training techniques to correct unwanted behaviors in a timely manner.
• Prepared food and water following instructions from pet owners.

• Determined appropriate hair treatments based on conditions and textures..
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
• Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
• Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
• Developed loyal following of clients by providing high-quality services.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

• Helped clients navigate social services system and access needed resources.
• Developed marketing materials for events, increasing public interest and attendance rates.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Helpedlped find places for people to go out of the cold.
• Used strong interpersonal communication skills to convey information to others.
• Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
• Supported clients through development of new life skills, obtaining resources and transitioning back to society.
• Created educational materials to convey important information to service recipients.

• Played games, worked on puzzles, and read books to young children.
• Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

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• Planned fun outings and educational activities to keep children entertained.
• Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
• Taught children to organize toys, wash hands, and share by leading by example.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Guided school homework and read bedtime stories to support development.

• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
• Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
• Interpreted food order slips per shift to prepare food according to customer orders.
• Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
• Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
• Continuously updated product knowledge through training sessions, staying informed of seasonal promotions or new ingredients introduced to the menu.
• Reduced food waste with careful ingredient measurement and proper storage techniques.

• Pitched products and services to potential customers, securing new deals and sales opportunities.
• Implemented upselling techniques to increase revenue and move product.
• Set up appointments with interested customers according to schedule availability.
• Called prospective customers in designated market area to qualify leads.
• Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
• Informed current and prospective customers of promotions and new or upgraded products.
• Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.

• Replenished serving stations with fresh food and cleaned up spills.
• Optimized workflow processes by suggesting improvements that led to increased efficiency in serving customers via the drive-thru lane.
• Assisted in training new team members on best practices for drive-thru operations and customer service techniques.
• Brewed coffee and tea and changed out drink station syrups.
• Handled cash transactions accurately, ensuring proper change distribution and secure storage of funds.
• Coordinated with other team members during shift transitions to maintain a seamless flow of service for customers at the drive-thru window.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.