Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolyn Jackson

Riverside

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

15
15
years of professional experience

Work History

Warehouse Associate

Home Depot
2026.02 - 2026.06
  • Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
  • Maintained accurate inventory records using Home Depot's inventory management systems.
  • Collaborated with team members to optimize workflow and improve order fulfillment processes.
  • Trained new associates on safety protocols, equipment operation, and best practices in warehouse operations.

Coca-Cola Customer Growth Representative

Coca-Cola
2021.01 - 2025.05
  • Promoted available products and services to customers during service, account management and order calls.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Coca-Cola Merchandiser

Coca-Cola
2014.01 - 2021.01
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.

Macy-Sales Associate

Macy
2011.01 - 2013.01
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

Fine and Applied Arts Associates Degree -

Riverside Community College
2020-01

Bachelors in Art -

University of California Riverside
2013-01

Skills

  • Adobe illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Sales Reporting
  • Customer Support
  • Client Service
  • Product Promotions
  • Account Servicing
  • Client Services
  • Sales Expertise
  • Customer Relations

Timeline

Warehouse Associate

Home Depot
2026.02 - 2026.06

Coca-Cola Customer Growth Representative

Coca-Cola
2021.01 - 2025.05

Coca-Cola Merchandiser

Coca-Cola
2014.01 - 2021.01

Macy-Sales Associate

Macy
2011.01 - 2013.01

Bachelors in Art -

University of California Riverside

Fine and Applied Arts Associates Degree -

Riverside Community College
Carolyn Jackson