Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Carolyn Innes

Keswick,ON

Summary

Organized Legal Administrative Assistant with strong background in commercial litigation law, drafting legal documents, and maintaining client communications . Handles clerical tasks with high efficiency and minimal oversight.

Overview

18
18
years of professional experience

Work History

Litigation Legal Administrative Assistant

Miller Thomson LLP
09.2016 - Current
  • Diarize and maintain limitation periods, handling of sensitive client files/materials, preparation of materials for court filings pursuant to the Rules of Civil Procedure and the Rules of the Small Claims Court.
  • Schedule and coordinate meetings, conference calls; organize meeting materials and travel arrangements, maintain calendars.
  • Document management including set-up and maintenance of document databases.
  • Ensure compliance with litigation support and eDiscovery best practices, including quality control measures, following best practice protocols and quality assurance checks.
  • Supported multiple lawyers simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Facilitated clear communication between clients and lawyer by acting as a liaison to ensure all parties were informed of updates or changes.
  • Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
  • Reduced lawyer workload through proficient document management, handling correspondence, and performing clerical tasks.
  • Assisted with intake of new clients and materials by setting up files and documenting important information.
  • Assisted in trial preparation, compiling critical documents and evidence for successful legal proceedings.
  • Increased productivity by anticipating lawyers needs and providing proactive support in various administrative tasks.
  • Generated pleadings and other legal documents for review by lawyers.
  • Managed billing procedures to maintain accurate records of client accounts and expedite payment processing.

Senior Legal Administrative Assistant

Stikeman Elliott LLP
08.2009 - 09.2016
  • Anticipated any files/materials necessary for the day, diarize court dates, managed 'bring forward system'
  • Revised, formatted, prepared correspondence, agreements, contracts, filed documents to Human Rights Tribunal of Ontario, service of documents, transcribed dictations, prepared filing openings, audit requests and conflict searches
  • Corresponded with clients
  • Managed email inbox, triaged and assigned actions to important items
  • Prepared and managed billings and accounts receivables
  • Maintained professional hours in the Law Society of Ontario portal.

Supervisor

Mango
11.2006 - 05.2008
  • Involved in all aspects of store operations, including but not limited to calculating overtime, payroll, staff schedules; maintained all paperwork and files, delegated and prioritized tasks to the staff
  • Maintained an open and communicative relationship with the head offices in Spain and London
  • Ensured and adhered to proper health and safety, loss prevention, and store operations
  • Ensured the prompt processing and flow of new merchandise to the sales floor, in order to maximize sales and productivity
  • Assisted in the training of new staff members.

Education

Law Clerk Accelerated (Diploma) Program -

Seneca College of Applied Arts And Technology
Toronto, ON
09.2009

Skills

  • Office Administration
  • File Management
  • Calendar Management
  • Court filings (online portal or over the counter)
  • Document Preparation
  • Proofreading abilities
  • Billing and Invoicing
  • File Organization
  • Litigation Support

Volunteer Experience

Legal Administrative Assistant Committee

Leader - Girl Guides of Canada 

References

References available upon request.

Timeline

Litigation Legal Administrative Assistant

Miller Thomson LLP
09.2016 - Current

Senior Legal Administrative Assistant

Stikeman Elliott LLP
08.2009 - 09.2016

Supervisor

Mango
11.2006 - 05.2008

Law Clerk Accelerated (Diploma) Program -

Seneca College of Applied Arts And Technology
Carolyn Innes