Summary
Overview
Work History
Education
Skills
Languages
Certification

Carolyn Gouthro

North Bay,ON

Summary


Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.

Overview

5
5
years of professional experience
6
6
Certification

Work History

Personal Support Worker

Canadian Shield Health Care Services
01.2021 - Current


  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Trained and coordinated work of new support workers.
  • Advocated for client rights while navigating various healthcare systems settings.

Home Support Worker

ParaMed Home Health Care
12.2019 - 09.2020
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
  • Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
  • Improved independence and quality of life for clients through assistance with daily living tasks.

Assistant Housekeeping Manager

Hampton Inn By Hilton
01.2013 - 12.2019
  • Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
  • Ensured a clean and welcoming environment, conducting thorough inspections of all areas
  • Maintained high-quality service standards through regular communication with guests and other hotel departments.
  • Prioritized tasks according to urgency, ensuring timely completion of projects without sacrificing quality standards.
  • Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
  • Streamlined daily operations for increased efficiency with the implementation of effective scheduling strategies.

Education

Personal Support Worker

CTS Canadian Career College, North Bay, ON
12-2021
  • Honour Roll

Skills

  • Medication organization
  • Privacy and confidentiality
  • Toileting assistance
  • Healthcare documentation
  • Fall prevention
  • Client dressing
  • Daily living assistance
  • End of life care
  • Documentation
  • Flexible schedule and availability
  • Behavior redirection

Languages

English
Full Professional

Certification

First Aid

AODA and OH&S training

CPR Certification

Gentle Persuasive Approach

Non Crisis Intervention

WHMIS

Carolyn Gouthro