Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Carolyn Gaw

Scarborough , Ontario,Ontario

Summary

Compassionate Direct Care Worker with extensive experience at Vita Community Living Services, skilled in medication administration and crisis management. Successfully enhanced patient well-being through individualized care plans and strong relationship building, fostering a supportive environment that promoted social engagement and independence. Committed to continuous professional development and effective team collaboration.

Overview

24
24
years of professional experience

Work History

Direct Care Worker 2

Vita Community Living Services
02.2001 - Current
  • Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
  • Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
  • Monitored and assisted residents through individual service plans.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
  • Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
  • Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted disabled clients to support independence and well-being.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Completed regular check-ins and progress report for each client.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

Intervenor Degree - Direct Care Worker

University of Waterloo
Brantford

Skills

  • Patient care
  • Medication administration
  • Reliability and punctuality
  • Compassionate caregiving
  • Care plan assessment
  • Progress documentation
  • Care plan management
  • Behavioral management
  • Client documentation
  • Adaptive learning
  • Behavior redirection
  • Time management
  • Social skills development
  • Relationship building
  • Transportation
  • Recreational activities
  • Appointment scheduling
  • Goal setting
  • Safety monitoring
  • Health and safety requirements
  • Team collaboration
  • Crisis management
  • Problem-solving
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Case documentation
  • Behavioral support
  • Positive reinforcement
  • Client advocacy
  • De-escalation techniques
  • Report writing
  • First aid and CPR
  • Support plan management

Languages

Sign Language
Elementary

Accomplishments

*1995 and 1997 won the Intervenor award (ILRDB)

*2008 won the John Genero award(Vita)

*Help start the Members Right Group in 2004 and travelled to Manchester England to promote the Group.

Timeline

Direct Care Worker 2

Vita Community Living Services
02.2001 - Current

Intervenor Degree - Direct Care Worker

University of Waterloo

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Carolyn Gaw