Carolyn Ellis
Schomberg,ON
Summary
Dedicated transportation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Courier/Head of Social Committee/Dispatcher/Resolution Specialist
Purolator Inc.
11.1997 - 11.2022
- 25 years safe driving
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Closely monitored dispatch board to support customer's and couriers to ensure operations ran smoothly
- Directed investigations to verify and resolve customer or shipper complaints.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Performed event coordination for larger parties and gatherings.
- Managed event logistics and operations.
Skills
- Business Processes and Procedures
- Coordinating Efficient Routes
- Excellent Driving Skills
- Courier Training
- Punctuality and Reliability
- Resolving Shipping and Delivery Problems
- Effective Planning
Accomplishments
Received safe driving award for every year I was on the road.
Nominated for Purolator's most prestigious Ambassador award.
Successfully contributed and excelled in multiple position's at Purolator.
Raised thousands of dollars for employees in need and held employee events which helped create a strong team with positive attitudes.
Timeline
Courier/Head of Social Committee/Dispatcher/Resolution Specialist
Purolator Inc.
11.1997 - 11.2022
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