Carolyn Collins
Burnaby,BC
Summary
Experienced and dedicated professional with a background in personalized care, effective communication, and union leadership seeking a new opportunity to utilize my diverse skills and extensive training. Passionate about contributing to a dynamic team and bringing my expertise in problem-solving, team collaboration, and client support to a role where I can continue to make a positive impact and explore new challenges.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Care Aide
Little Mountain Residential Care & Housing Society
Vancouver, British Columbia
05.1991 - 02.2024
- Assisted patients with daily living activities, including bathing, dressing, grooming, and toileting, ensuring comfort and dignity.
- Provided mobility support and transferred patients safely using equipment like lifts, and wheelchairs.
- Provided compassionate and individualized care to residents with dementia, using tailored techniques and activities to manage symptoms, enhance cognitive function, and maintain a calming environment.
- Monitored and recorded vital signs, such as blood pressure, temperature, and pulse, and reported any significant changes to healthcare professionals.
- Offered emotional support and companionship, creating a positive and empathetic environment for patients.
- Engaged patients in recreational activities and social interactions to enhance their well-being and quality of life.
- Collaborated with multidisciplinary teams, including doctors, nurses, and social workers, to provide comprehensive care and address patient needs. Adhered to infection control procedures, health and safety regulations, to prevent the spread of illness, and ensure a safe environment.
- Trained and mentored new care aides, sharing best practices and ensuring high standards of patient care and service.
- Managed household tasks, including meal preparation, cleaning, and laundry, ensuring a safe and hygienic living environment.
Care Aide
Villa Carital
Vancouver, British Columbia
04.1996 - 01.2012
- Designed and delivered individualized care plans that addressed each patient's specific needs and preferences, enhancing their daily comfort and overall satisfaction.
- Represented and advocated for members' interests as Shop Steward and Union Chairperson at HEU Villa Carital, effectively negotiating and addressing workplace issues, ensuring fair practices, and fostering strong union-community relations.
- Utilized advanced techniques for monitoring vital signs and health indicators, providing detailed reports and insights that contributed to more informed and timely medical decisions.
- Created and facilitated personalized activities and therapeutic exercises to stimulate mental and emotional well-being, significantly improving patient morale and engagement.
- Implemented innovative safety protocols and hygiene practices, ensuring a high standard of cleanliness and minimizing health risks in patient care environments.
- Acted as a key liaison between patients, families, and healthcare teams, crafting collaborative solutions and care strategies that addressed complex needs with empathy and effectiveness.
Care Aide
Royal Ascot Care Facility
Vancouver, British Columbia
03.1995 - 02.1998
- Assisted clients with daily activities, such as bathing, dressing, and eating.
- Kept accurate records of services provided in accordance with agency standards.
- Provided companionship for elderly or disabled patients.
- Maintained a clean, safe environment for clients by following infection control policies and procedures.
- Performed light housekeeping duties such as changing bed linens, laundering clothing items.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Followed safe lifting and transferring techniques to transport residents.
Care Aide
Youville Residence
Vancouver, British Columbia
04.1991 - 11.1993
- Tailored daily support, including bathing and mobility, to each patient's needs while maintaining their comfort and dignity.
- Accurately tracked vital signs, reporting changes to ensure effective care.
- Fostered positive relationships and emotional support through meaningful interactions and activities.
- Maintained rigorous infection control and a clean environment to ensure patient safety and well-being.
- Collaborated with healthcare teams and families to create and update personalized care plans.
- Held two positions within the company, first as "Housekeeper" then as a "Care Aide"
Sales Representative
Avon Canada Inc.
Vancouver, British Columbia
06.1982 - 01.1984
- Organized client visits, presentations, product demonstrations and trade shows.
- Researched competitors' products, prices, and sales techniques.
- Collaborated with marketing team to create promotional materials for products and services.
- Performed market research to identify potential sales opportunities.
- Managed inventory levels by ordering sufficient stock for each account.
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Prepared merchandise for purchase.
- Computed purchases and received and processed cash or credit payment.
Education
GED -
John Oliver Secondary Adult Education Centre
Vancouver, BC06-1990
Skills
- Dementia Care
- Compassionate Caregiving
- Elderly Care
- Housekeeping
- Excellent Communication Skills
- Team Collaboration
- Adaptability
- Registered Care Aide
- Previous Marketing Experience
- Exceptional Organizational Skill
Certification
- Health Care Aide Programme (May 1991)
- Techniques & Skills for Dementia Care (August 1995)
- Caring For The Person With Dementia (November 1996)
- Care First Aide Training (September 1990)
- Care of the Mentally Fragile (May 1991)
Timeline
Care Aide
Villa Carital
04.1996 - 01.2012
Care Aide
Royal Ascot Care Facility
03.1995 - 02.1998
Care Aide
Little Mountain Residential Care & Housing Society
05.1991 - 02.2024
Care Aide
Youville Residence
04.1991 - 11.1993
Sales Representative
Avon Canada Inc.
06.1982 - 01.1984
GED -
John Oliver Secondary Adult Education Centre
- Health Care Aide Programme (May 1991)
- Techniques & Skills for Dementia Care (August 1995)
- Caring For The Person With Dementia (November 1996)
- Care First Aide Training (September 1990)
- Care of the Mentally Fragile (May 1991)
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