Summary
Work History
Education
Skills
Certification
Quote
StoreManager
Carolyn Cardinal
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Carolyn Cardinal

Grande Prairie,AB

Summary

Versatile professional with expertise in customer engagement and safety compliance across diverse sectors. Proven track record of maintaining high service standards while managing operational tasks efficiently. Strong interpersonal skills enhance customer experiences and drive loyalty in dynamic environments.

Work History

School Bus Driver

First Student
Grande Prairie, Canada
  • Conducted pre-trip inspections to ensure bus safety and compliance with regulations.
  • Transported students safely to and from school and events, adhering to designated routes.
  • Monitored student behavior to maintain a safe travel environment throughout trips.
  • Executed all DOT rules and local laws to maximize safety during operations.

Deli Clerk

Cottage Deli
Vancouver, BC
  • Sanitized dishes and utensils consistently, managing supply levels to meet expected customer demand.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Delivered high-quality serving, cleaning, and stocking services, contributing to outstanding customer satisfaction.
  • Sustained effective inventory levels through diligent monitoring and reordering of food stock and dry goods.

Barista Trainer

Caffe Barney on Granville
Vancouver, B.C.
  • Conducted on-site training for baristas in proper brewing techniques and customer service etiquette
  • Opened and closed the cafe, executing daily procedures and operations with accuracy and efficiency
  • Maintained a clean and organized workspace to enhance efficiency and customer appeal
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment, including memorizing the orders of faithful regulars

Lead Barista

Take 5 Cafe Pacific Centre
Vancouver , B.C.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Delivered expert knowledge of coffee products and pastries to customers
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Addressed customer complaints to ensure satisfaction and strengthen loyalty
  • Streamlined workflow through effective collaboration with team members to meet customer demands

Deli Attendant/Cashier

Santa Barbara Market
Vancouver, Canada
  • Prepared deli meats and cheeses, ensuring freshness and appealing presentation.
  • Operated slicers and scales for precise portioning of products.
  • Assisted customers in selecting products and addressing inquiries about offerings.
  • Maintained cleanliness and organization of deli counter and work areas.
  • Consistently followed safety protocols for food handling and equipment operation.

Sales Representative

Koodo Mobile
Grande Prairie, Canada
  • Engaged customers through active listening to identify and address needs.
  • Processed sales transactions accurately using point-of-sale systems.
  • Maintained clean, organized sales environment to enhance customer experience.
  • Cultivated key customer relationships, resulting in increased sales.

Theatre Manager

Cineplex Odeon International Village
Vancouver, Canada
  • Oversaw daily operations for multiple screening rooms and facilities, ensuring smooth functioning and customer satisfaction.
  • Coordinated scheduling for film screenings and special events.
  • Trained and supervised staff on customer service and safety protocols, enhancing team readiness and compliance.
  • Ensured compliance with health and safety regulations across the venue.
  • Managed inventory for concessions and merchandise supplies, maintaining optimal stock levels to meet customer demand.

Education

High School Diploma -

Grande Prairie Composite High
Grande Prairie, AB
06-2006

Skills

  • Class 2 license
  • CSTS and CSO licenses
  • CPR and AED certification
  • Customer service expertise
  • Training and development
  • Cash handling
  • Time management
  • Adaptability and resilience
  • Quick learner
  • Dependability and loyalty
  • Sales proficiency

Certification

  • Air Brakes certification, Start Rite - 2024
  • Standard First Aid, CPR and AED - 2025-2028
  • CSTS and CSO training - 2026
  • Safecheck Learning, Food Handling - 2026-2031
  • Developing a Food Safety Culture - 2026-2031
  • AGLC Proserve - 2026-2031

Quote

The only place where success comes before work is in the dictionary.
Vidal Sassoon

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