Carolyn Ball
Winnipeg,Manitoba
Summary
Experienced therapist with expertise in assessment and treatment services and case management. Extensive clinical experience working with adults with a range of physical, medical, psychological, and cognitive issues. Experience with group presentation and education. Excellent customer service and interpersonal communication skills. Excellent written and verbal communication skills. Experience with program development and management. Dependable clinician successful at managing multiple priorities. Detail oriented team player with strong organizational skills.
Overview
23
23
years of professional experience
Work History
Vocational Rehabilitation Consultant
Consulting Vocational Rehabilitation Services (CVRS)
01.2000
Rehabilitation Specialist
Workers Compensation Board of Manitoba
04.2017 - Current
- Complete a range of Occupational Therapy assessment/treatment services with adult injured workers such as: personal care and independent living assessments, mobility assessments and home assessments with clients experiencing a range of medical and mental health issues
- Liaise with case management staff and other medical professionals for implementation of recommendations following assessment
- Provide ongoing rehabilitation service/management to injured workers with complex injuries (e.g
- SCI, brain injury)
- Provide education to Case Managers, employers, other medical professionals
- Completion of comprehensive written reports
- Liaise with external healthcare providers, medical supply vendors, employers and clients as required for optimal client care.
Rehabilitation Consultant
The Great West Life Assurance Company
01.2014 - 04.2017
- Conduct assessments with disability claimants to determine vocational rehabilitation potential
- Determine and co-ordinate appropriate assessment and treatment services to facilitate return to employment
- Develop cost effective rehabilitation and return to work programs
- Coordinate, monitor and manage the rehabilitation and return to work process with the employee, external provider services, employer, and union through regular communication and meetings where required
- Complete reports to support recommended rehabilitation plans including the cost benefit associated with initiation of the identified plan
- Maintain up to date file records on paperless case/file management systems.
Senior Occupational Therapist/Vocational Rehabilitation Consultant
Occupational Rehabilitation Group of Canada
01.2012 - 01.2014
- Responsible for training and supervision of staff Occupational Therapists
- Provided a wide range of occupational therapy and case management services to clientele funded through various insurance companies or their employer
- Provided occupational therapy assessment and treatment services to clientele experiencing a range of medical, and/or physical, and/or cognitive, and/or mental health issues
- Facilitated and participated in team meetings with insurance personnel, employers, other healthcare professionals and clientele as required for treatment and return to work planning
- Provided comprehensive written assessment and treatment reports to referral sources
- Maintained regular communication with referral sources, other health care providers and employers as required for treatment planning or program monitoring purposes.
Occupational Therapist/Vestibular Therapist
LifeMark Health Centres
01.2004 - 01.2012
- Completed case management functions
- Completed physical and cognitive assessment services and developed rehabilitation programs
- Developed, implemented, and monitored Return to Work programs
- Completed comprehensive assessment and treatment progress reports
- Maintained regular communication with case managers with respect to rehabilitation recommendations and client progress in assessment/treatment and return to work programs
- Co-acted as program manager of the Head Injury Assessment and Treatment Services (HIATS) program in Vancouver, BC: January – July 2005
- Provided vestibular rehabilitation assessment and treatment services to private pay and insurance funded clientele
- Initiated and developed Vestibular Rehabilitation programs at 3 LifeMark Clinics in Canada
- Co-developed and instructed a 2 day professional level Vestibular Rehabilitation Course at the University of Saskatchewan
- Developed and provided vestibular rehabilitation educational sessions to health professionals, insurance companies, ICBC, WorkSafe BC, students, and the general public
- Developed and distributed vestibular rehabilitation marketing materials.
Rehabilitation Consultant
Healthcare Benefit Trust
01.2002 - 01.2004
Occupational Therapist
Head Injury Assessment and Treatment Services Program, Columbia Health Centre
01.2001 - 01.2002
Education
Bachelor of Science in Occupational Therapy -
University of Alberta
Competency Certified Vestibular Rehabilitation Therapist (advanced) -
Duke University
01.2009
Competency Certified Vestibular Rehabilitation Therapist -
Emory University
01.2007
Skills
- Flexible and Adaptable
- Quality Assurance
- Relationship Building
- Decision-Making
- Interpersonal Communication
- Organization and Time Management
- Analytical and Critical Thinking
- Attention to Detail
- Friendly, Positive Attitude
Affiliations
- College of Occupational Therapists’ of Manitoba (COTM)
- Member, Canadian Association of Occupational Therapists’ (CAOT)
References
References available promptly upon request
Timeline
Rehabilitation Specialist
Workers Compensation Board of Manitoba
04.2017 - Current
Rehabilitation Consultant
The Great West Life Assurance Company
01.2014 - 04.2017
Senior Occupational Therapist/Vocational Rehabilitation Consultant
Occupational Rehabilitation Group of Canada
01.2012 - 01.2014
Occupational Therapist/Vestibular Therapist
LifeMark Health Centres
01.2004 - 01.2012
Rehabilitation Consultant
Healthcare Benefit Trust
01.2002 - 01.2004
Occupational Therapist
Head Injury Assessment and Treatment Services Program, Columbia Health Centre
01.2001 - 01.2002
Vocational Rehabilitation Consultant
Consulting Vocational Rehabilitation Services (CVRS)
01.2000
Bachelor of Science in Occupational Therapy -
University of Alberta
Competency Certified Vestibular Rehabilitation Therapist (advanced) -
Duke University
Competency Certified Vestibular Rehabilitation Therapist -
Emory University