Carolle Courteau
Moncton,NB
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
GSA
Petro Canada
Moncton, NB
08.2013 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
Cashier
Pharmaprix
Longueuil, QC
12.2001 - 05.2013
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
Education
High School Diploma -
École Secondaire Monseigneur-A.-M.-Parent
Longueuil, QC06.1987
Skills
- Supplier Monitoring
- Sales Tracking
- Sales Promotion
- Employee Motivation
- Cost Reduction
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
GSA
Petro Canada
08.2013 - Current
Cashier
Pharmaprix
12.2001 - 05.2013
High School Diploma -
École Secondaire Monseigneur-A.-M.-Parent