Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolle Courteau

Moncton,NB

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

21
21
years of professional experience

Work History

GSA

Petro Canada
Moncton, NB
08.2013 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.

Cashier

Pharmaprix
Longueuil, QC
12.2001 - 05.2013
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.

Education

High School Diploma -

École Secondaire Monseigneur-A.-M.-Parent
Longueuil, QC
06.1987

Skills

  • Supplier Monitoring
  • Sales Tracking
  • Sales Promotion
  • Employee Motivation
  • Cost Reduction

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

GSA

Petro Canada
08.2013 - Current

Cashier

Pharmaprix
12.2001 - 05.2013

High School Diploma -

École Secondaire Monseigneur-A.-M.-Parent

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Carolle Courteau