Caroline Bilha Wanjiru Kamau
Courtice,ON
Summary
Diligent counselor committed to providing effective care and mental health education. Proficient in developing treatment plans and design of psycho-education group series. Proficient in tutoring HIV/AIDS and psychology-related courses. Successful in establishing rapport with patients while maintaining appropriate boundaries. Accomplished Psychologist with advanced training in evidence-based techniques. Thorough in assessing clients, investigating concerns and helping each person work through issues, build coping techniques and prepare for future triggering situations. Devoted to client well-being and protection from harm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Psychological Therapist (Volunteer)
Youth Now On Track Services (YNOT)
North York
07.2023 - Current
- Provide counseling to parents on their children's behavior while in school.
- Provide crisis intervention services when needed.
- Counseling kids on behavior, families going through life challenges, volunteers, and staff going through mental health issues.
- Organize daily operations and provide feedback that helps improve the team's performance
- Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
Team Member
Tim Hortons
Bowmanville
07.2022 - 12.2023
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Monitored expiration dates on food items for freshness assurance.
Registered Associate Therapist
Arcadian Counseling Centre
Nairobi
11.2018 - 03.2022
- Enrolled first-time patients and assessed their condition and needs for therapy.
- Provided appropriate counseling to individuals, groups, families, and children based on various conditions.
- Led day treatment groups and therapeutic activities that teach functional living skills and address behavioral issues.
- Established and maintained therapeutic rapport with patients and their families or loved ones, fostering trust and collaboration in the treatment process.
Psychological and HIV Testing Service Provider
USAIDs APHIA Plus Nuru ya Bonde Project (Langalanga Sub County Hospital)
Nakuru, Kenya
05.2013 - 10.2018
- Offered HIV and AIDS testing and counseling services to new patients.
- Provided individual and group counseling to HIV and AIDS patients.
- Assessed patient needs, developed treatment plans, and monitored progress.
- Conducted outreach activities in order to increase awareness of HIV and AIDS prevention and services available.
- Facilitated support groups for individuals living with HIV and AIDS.
- Collaborated with other healthcare professionals in order to coordinate care for clients.
- Participated in community events to promote HIV and AIDS education initiatives.
- Advised clients on lifestyle choices that reduce the risk of contracting or transmitting the virus.
- Counseled family members or partners of individuals living with HIV and AIDS.
- Attended professional development seminars related to HIV and AIDS counseling.
- Served as a liaison between patients, families, physicians, hospitals, and other healthcare providers.
- Coached clients on how to cope with stress due to their diagnosis or symptoms.
- Provided health talks to patients on the importance of knowing their HIV status.
- Linked and enrolled HIV-positive clients to care, management, and treatment.
- Filed and updated client files in a comprehensive care center.
Education
Master of Christian Counseling - General Counseling
Canada Christian College
Whitby, ON05-2024
Bachelor of Arts in Counseling Psychology - Social Sciences
St Paul’s University
Nairobi, Kenya10-2016
Associate in Psychological Counseling - Social Sciences
Kenya Institute of Professional Counseling
Nakuru, Kenya07-2012
Skills
- Group Counseling
- Adaptability and Flexibility
- Psychological Assessment
- Multitasking
- Problem-solving abilities
- DSM-IV categorizations
- Computer Literacy
- Self Motivation
- Organizational Skills
- Teamwork and Collaboration
- Treatment Planning
- Group facilitation
- Building rapport
- Professionalism
Certification
- Personal Support Worker & Home Care Assistant certification.
- Standard First Aid & CPR/AED level C (BL) certification.
- Trauma and Psychological Debriefing certification.
- Trainer of Trainers/Trainer of Facilitators certification.
- HIV & AIDs Counseling and Testing certification.
Timeline
Psychological Therapist (Volunteer)
Youth Now On Track Services (YNOT)
07.2023 - Current
Team Member
Tim Hortons
07.2022 - 12.2023
Registered Associate Therapist
Arcadian Counseling Centre
11.2018 - 03.2022
Psychological and HIV Testing Service Provider
USAIDs APHIA Plus Nuru ya Bonde Project (Langalanga Sub County Hospital)
05.2013 - 10.2018
Master of Christian Counseling - General Counseling
Canada Christian College
Bachelor of Arts in Counseling Psychology - Social Sciences
St Paul’s University
Associate in Psychological Counseling - Social Sciences
Kenya Institute of Professional Counseling
- Personal Support Worker & Home Care Assistant certification.
- Standard First Aid & CPR/AED level C (BL) certification.
- Trauma and Psychological Debriefing certification.
- Trainer of Trainers/Trainer of Facilitators certification.
- HIV & AIDs Counseling and Testing certification.
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